Accountability Assistant

Dünya Doktorları Derneği İstanbul
Üniversite
Tam Zamanlı 1-3
Arapça (C2, Level 6, Advanced),İngilizce (C2, Level 6, Advanced)
Bu ilan yayından kaldırılmış Görüntülenme : 752

Paylaş

İlan Detayları

Dünya Doktorları Derneği
Medecins du Monde Turkey (MDM-T) / Dünya Doktorları Dernegi (DDD) is a Turkish based humanitarian non-governmental organisation that facilitates access to healthcare for populations affected by armed conflict, violence, natural disasters, disease, famine, poverty and exclusion.

Our organization collaborates with partners and key stakeholders to implement projects that facilitate access to primary and secondary-level healthcare services to respond to the medical needs of displaced population.

DDD is the 16th member of the Doctors of the World International Network that is committed to meeting the health needs of vulnerable people globally.

Please visit www.dunyadoktorlari.org.tr to learn more.

Mission
Since 2015, DDD implements programs in both Turkey and Syria providing refugee and IDP communities with free access to healthcare services. DDD works with a range of humanitarian professionals and technical experts to provide Primary Healthcare (PHC), Mental Health and Psychosocial Support (MHPSS) services as well as sexual and reproductive health (SRH).


Since the beginning of the Syria and Iraqi crises, Turkey has become host to over 3 million refugees, migrants and asylum seekers which led to an increasing demand for health services. In this context, DDD’s intervention aims to assist local public health systems in providing and improving access to health and health related services to vulnerable populations among refugees and migrants in Turkey, specifically in Hatay, Izmir and Istanbul. In Syria, DDD runs health facilities in Idlib and Afrin provinces to deliver health-related services to IDPs.

Hierarchical & Functional links

Based in İstanbul, the Accountability Assistant is under the administrative line management of the Programme Coordinator Turkey and will receive technical supervision from MEAL Manager and MEAL Coordinator.

Main Responsibilities
Monitoring, Evaluation, Accountability, and Learning
Data collection
Data Entry
Reporting
Other related tasks

Accountability 60%

Leading on the implementation of DDD Accountability mechanisms by receiving calls from the hotline, systematically checking complaint boxes in DDD premises (if applicable) and informing refugee community members on the existing communication channels of the Accountability mechanisms through systematic field visits

Recording the received complaints and feedback to be communicated to program teams and relevant managerial roles in a timely manner

Participating in field level project review meetings to inform program teams and relevant managerial roles regarding the accountability related issues and necessary actions to be taken

Monitoring whether both accountability mechanisms (programmatic and Code of Conduct) are advertised through appropriate tools (posters, fliers, boxes) adequately within DDD premises (if applicable)

Solve problems and conflicts that might occur during monitoring or receiving complaints, report to line manager

Monitoring, Evaluation and Learning 20%

Support the implementation of Monitoring and Evaluation activities by conducting quantitative and qualitative data collection with refugee communities, key stakeholders, and applying other M&E tools such as observation checklists, etc.

Support the processes to capture the lessons learned and good practices while conducting M&E activities

Refer on potential vulnerable cases or sensitive issues that might be observed in the field to program team

Keep line manager informed of any safety incident that might take place

Support the translation of data as inputs to the M&E tools, internal and external reporting

Program related tasks 10%

Provide information about the program activities to persons of concern reaching DDD through hotline channel

Conduct assessment with the persons of concern reaching DDD through hotline channel to identify people with special needs for internal referrals

Reporting and information 10%

Produce weekly report about the calls received through DDD Programmatic Feedback and Complaints Hotline to the line manager, MEAL Department and other relevant staff members

Support the compilation of weekly and monthly reports, that are about the achievements and challenges related to monitoring and evaluation activities, to be sent to the line manager, MEAL Department and other relevant staff members

As possible support relevant staff members in field level data management, analysis and reporting processes

Other Duties
Participate to Field Evaluations as requested by the organization;
Respect the privacy of the patients and the confidentiality;
Provide regular reporting on her/his activities to the line manager upon solicitation;
Any other relevant duties requested by the line manager.

Compliance & Ethics
Promote and encourage a culture of compliance and ethics throughout Dünya Doktorları Derneği. As applicable to the position, maintains a clear understanding of Dünya Doktorları Derneği and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Prevention of Sexual Exploitation and Abuse
Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within Dünya Doktorları Derneği and amongst beneficiaries served by Dünya Doktorları Derneği.

NB: considering the purpose and values of the organisation, DDD requests to its employee complete flexibility in term of duties and commitment, as their job description and job title can be adjusted throughout the year according to needs and priorities.

Expected profile
Knowledge & Qualification

High School Diploma (mandatory);
University degree or equivalent professional qualification (mandatory).

Experience
At least 2-years work experience in M&E.

Languages
Required: Good level of English (oral and written);
Required: Good level of Arabic (oral and written);
Preferred: Good level of speaking Turkish and/or Farsi;

IT & Equipment
Good proficiency with data entry apps and simple data analysis through MS Excel and/or similar software

Relevant skills and competencies
Good analytical skills and an understanding of a range of methods for monitoring, evaluation, and assessment to promote evidence-based learning.
Good verbal and written communication skills.
Ability to analyse data and summarize it for a range of different audiences.
Ability to build support from staff across teams and across members, and to build the capacity of others.

Team Management & Delegation
Ability to work well in a team in difficult circumstance
Ability to multitask

Communication & Information flow
Ability to work with local/ community partners;
Ability to effectively take and give direction.

General Qualities required:
Only candidates that are Turkish ID holders and legally able to work in Turkey will be considered
Diplomatic;
Flexibility and capacity of adapt to complex and changing contexts;
Familiar with multicultural environment.

Dünya Doktorları Derneği is an equal opportunity employer whereby we ensure all hiring and employment decisions, and operates all programs, services, and functions without the practices that discriminate against any person employed or seeking employment based on race, colour, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, genetic information or any other status or characteristic protected under applicable law.

How to apply:
Please apply with your CV and motivation letter in ENGLISH through our website a
The deadline for submitting the applications is 16.01.2022

Due to the urgency to fill this post, DDD reserves the right to review the CVs on a rolling basis and selected candidates may be interviewed prior to the closing dates listed, therefore early applications are encouraged.

DDD is not in a position to respond to every applicant individually due to the anticipated high number of applications.

Please note that only short-listed candidates will be contacted for the first interview.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

General Information
DDD retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer a contract with a modified job description or for a different duration, or to offer a contract at a lower grade.

Dünya Doktorları Derneği

Dünya Doktorları Dernegi (DDD) is a Turkish based humanitarian, impartial and independent organization based in Turkey, facilitating access to health care to populations affected by armed conflicts, internal violence, natural disasters, disease, famine, poverty or exclusion.
DDD in Turkey, in collaboration with different partners, is running a project aiming at facilitating access and orienting beneficiaries to primary and secondary level of health care services, providing Psycho Social Support for the refugees and migrants in Turkey.
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