Assistant Information Management Officer (Ref: IMO-XB-1122)

United Nations High Commissioner for Refugees(UNHCR) Gaziantep
Tam Zamanlı
İngilizce (B2, Level 4, Intermediate ),İngilizce (C1, Level 5, Upper Intermediate),İngilizce (C2, Level 6, Advanced),Türkçe (C2, Level 6, Advanced)
Bu ilan yayından kaldırılmış Görüntülenme : 1496


İlan Detayları

Contract end date: 31 July 2022 (with the possibility of extension due to operational needs.)

Standard Job Description

Organizational Setting and Work Relationships

The Assistant Information Management Officer assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
The incumbent operationalizes data standards developed at the central level in field operations, compiles data and analyses information from populations of concern. S/he supports the Programme Team and UNHCR's implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


- Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
- Compile, aggregate and analyze data and information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
- Support the operation in the analysis of processed data and information and perform data quality and consistency control.
- Facilitate the analysis of cross-border information between relevant countries.
- Assist in training staff involved in information management activities, including data collection and data entry teams.
- Support and leverage geographic data for map production and use in geographic information systems (GIS).
- Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
- Provide technical Information Management support to Needs Assessment processes, specifically in data collection, processing/collation and analysis.
- Liaise with partners and represent UNHCR in meetings related to the functions.
- Make recommendations and provide advice on the technical information management requirements.
- Assist in training of data entry and data collection teams.
- Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Information Technology, Demography, Statistics, Social Sciences or other relevant field.

Relevant Job Experience

  • Knowledge of the UN system and the humanitarian community.
  • Ability to formulate IM-related technical requirements and Operating Procedures.
  • Experience with handling confidential data and demonstrated understanding of different data collection methodologies.


  • Successful participation in the Operational Data management Learning Programme is desirable.
  • Experience in web design and software development is an asset.
  • Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres is desirable.
  • Experience with HTML, PHP, ASP and/or Java is an asset.

Functional Skills

  • DM-Data collection methodologies
  • DM-Data Management
  • IM-Statistics Analysis
  • DM-Data Interoperability
  • DM-Data science methodologies

Language Requirements

  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.


  • Occupational Safety and Health Considerations

This is a position in the UNHCR Cross-Border Operations for North-West Syria (NWS), and will be based in Gaziantep, Türkiye. The CCCM Cluster / UNHCR staff do not have direct access to NWS, and by nature the work related to NWS will be remote. There will not be a significant amount of travel for the position; when such travel is warranted, transportation for official missions will be provided by UNHCR.
The general security situation in Gaziantep remains calm and stable, with security level assessed as 2 (low) in line with the general threat assessment. The Turkish security forces continue security operations against armed elements and proscribed organizations both within the boundaries of south-eastern Türkiye as well as northern Iraq and Syria, which also result in occasional retaliatory attacks, targeting government security forces and installations. The 10km border area, along northern Syria, requires additional security precautions. Although the UN is not considered as a direct target, collateral damage can also impact UN in the area. Petty crime incidents have been reported including thefts and snatching, although there have not been many reports of such incidents affecting UN/HCR personnel. Civil unrest and protest demonstrations have been reported from time to time, mostly against socio-economic and socio-political issues. Hazard incidents including road traffic crashes, extreme weather conditions, fire incidents and earthquake remain a concern for the safety of staff. UNHCR security management is guided by the Area Security Management and security advisories are shared with staff as and when required.
Staff safety is paramount to UNHCR and all UNHCR staff are required to undertake the mandatory course of Basic Security in the Field (BSAFE).
This assignment is subject to proof of vaccination against Covid-19 with WHO approved vaccine unless the UNHCR Medical Service approves an exemption from this requirement on medical grounds.

  • Nature of Position

The CCCM Cluster (PC) for North-West Syria (NWS) is based in Gaziantep, and coordinates the response of over 58-member organizations.
The position of Asst. Info Management Officer plays a key role in the day-to-day operation of the CCCM Cluster, and contributes to the implementation of its overall strategy for NWS. The Asst. Info Management Officer will be responsible for: (1) data collection in close collaboration with over 50 CCCM members, (2) data verification and analysis by communicating with the CCCM Cluster members, (3) provide technical support and guidance to the CCCM Cluster members on a daily basis, (4) organize the monthly meetings of the CCCM Cluster, (5) coordination and supervision of services provision in over 1,400 IDP sites in NWS, (6) report various incidents occurring as well as monitor the timely response.
Given that CCCM Cluster / UNHCR staff do not have direct access to NWS, there will be limited direct engagement with the IDPs, IDP-returnees and/or civilians that the CCCM Cluster serves. However, the Asst. Info Management Officer will be expected to regularly engage with external stakeholders - particularly national NGOs, INGOs, and UN agencies – including during cluster meetings, inter-agency meetings, joint initiatives including advocacy, and in the delivery of trainings.

  • Living and Working Conditions

The UNHCR office for NWS Cross-Border operations, is located in a secure office building in Gaziantep. The location is accessible by public transit, and via taxi. There is also public parking outside the building. There are ample amenities in Gaziantep, including restaurants, shops and banks. ATMs are accessible throughout the city, and it is possible to open a Turkish bank account. Mobile phone services can be easily arranged. There are good quality healthcare and recreational facilities in Gaziantep, but access to such facilities in the English language requires some coordination. However, there are limited options for English education facilities.

Desired Candidate Profile:

  • A previous experience in Cluster Coordination System and mechanism.
  • Good analytical skills.
  • Knowledge of the NWS/region/ Syrian context.
  • Skills in coordinating with multiple stakeholders.
  • Arabic language is desirable.

Other information

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
Candidates must be primarily Turkish nationals. The minimum educational requirement for this position is a university degree.
A break of minimum 31 days is required before a staff member who currently holds a Fixed Term or Indefinite Appointment may be rehired on a Temporary Appointment. This requirement is waived if the staff member is selected for a Temporary Appointment in another duty station.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.
External candidates must be legally present in Türkiye at the time of application, recruitment and hire.
For further information on how to apply please visit UNHCR - Application and selection

Functional Clearance

  • This position requires Functional Clearance

Required languages (expected Overall ability is at least B2 level)


Desired languages


Additional Qualifications


DM-Data collection methodologies, DM-Data Interoperability, DM-Data Management, DM-Data science methodologies, IM-Statistics Analysis

How to Apply                                                                                       

Please note that the applications are only accepted through Workday URL provided.

UNHCR Salary Calculator

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United Nations High Commissioner for Refugees(UNHCR)

Birleşmiş Milletler Mülteciler Yüksek Komiserliği, 14 Aralık 1950 tarihinde Birleşmiş Milletler Genel Kurulu tarafından kuruldu. UNHCR’a , dünya genelinde mülteci sorunlarını çözmek ve mültecileri korumak amacıyla uluslararası faaliyetleri koordine etme ve yürütme görevi verildi. Asıl amacı mültecilerin haklarını ve refahını savunmak olan UNHCR, her bireyin sığınma talebinde bulunabilmesini ve başka bir ülkede mülteci olarak güvenli bir şekilde barınabilmesini sağlamak için çalışır. Aynı zamanda, eve gönüllü dönüş, yerel entegrasyon ve üçüncü bir ülkeye yerleştirme seçeneklerini de mümkün kılar. Ayrıca, Örgüt’ün görev alanı içinde vatansız kişiler de bulunur. UNHCR altmış yılı aşkın bir süredir, milyonlarca insanın hayatına yeniden başlamasına yardım ediyor. Bugün ise 7.190 çalışanıyla, 120 ülkede, yaklaşık 36.4 milyon insana el uzatmaya devam ediyor.
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