I - PositionSummary
Weare looking for a highly motivated, skilled professional who has the ability to position partnerships at the center of CARE’s work. S/he should be a good communicator and planner with critical thinking skills to assist CARE to improve its partnerships in strategic, realistic and practical ways in accordance with the operating context.
The purpose of this role is to support and promote the partnership approach inCARE’s North West Syria Program. This includes advising on and facilitating specific partnership processes, with a focus on expanding CARE’s ability to implement programs through partners.
ThePartnership Manager will hire and supervise a partnership officer the selection, orientation and support of new partners according to CARE policy and procedures and planned, tailored partner capacity development plan with input from key Project Managers (sector based) and Program Quality Department (monitoring and evaluation, gender sensitivity).
The position requires strong relationship management skills, experience in humanitarian programming and protracted emergencies, supporting partners in a remote setting, good knowledge of the challenges of operating cross border environment, and experience with capacity assessment and capacity building.
II – Responsibilities
Job Responsibility # 1
- Recruit Partnership Officer.
- Implement performance management requirements, plan and deliver a full and comprehensive Partnership Orientation (including Partnership Information Management Protocols, reporting requirements, full Partnership SGA cycle.
- Coach the Officer in annual, quarterly and monthly work plans which should be aligned to key indicators as well as capacity development plans per partner.
Job Responsibility #2
- Assist the Project Officer with the mapping and assessment of local partners working in the target area, focusing on partners that demonstrate gender sensitivity (particularly at field level) or a strong commitment to gender sensitivity. Note the position of Project Officer is a new one and
- Lead and coordinate due-diligence assessment for shortlisted potential and current partners, working closely with the relevant CARE team members
- Whenever feasible, promote and ensure a competitive and transparent partner selection process is followed in sub-granting (whether direct selection or expression of interest).
- Chair CARE’s internal Decision-Making Committee, which makes decisions on the go-no-go process for due diligence on potential new partners and the selection of implementing partners for specific grants.
- Ensure organizational capacity assessments (which include financial, governance, programmatic, gender, security and other aspects) are conducted for all potential and current partners, working closely with the Grants and Contracts Manager on the due diligence aspects.
Job Responsibility #3: Coordination of partner capacity development
- Ensure high-quality organizational development plans are developed for each partner, based on the finding of a) gender analysis and b) organizational capacity assessments and tailored to each partner’s long-term strategic priorities (as well as the needs of the specific project).
- Coordinate, monitor, and document the implementation of gender-sensitive organizational development plans, with support from program managers, program support heads and program quality.
- Work with program and program support staff to ensure informal capacity development (such as learning by doing and re-orientations/refresher courses) is provided to each partner
- Establish links and build relationships with organizational capacity development providers in and outside Lebanon and Jordan including consulting firms and NGO support centers.
- Work with program teams to identify and assist in the recruitment of technical specialists to build partner capacity, where appropriate. The direct capacity building where appropriate, including training and mentoring approaches.
- Facilitate 6 monthly reviews of partner capacity building plans to ensure they are appropriate and tailored to partner needs.
- Review and give feedback a ‘resource kit’ for capacity building produced by Whole of Syria Partnerships Adviser to develop (training resources, guidelines).
Job Responsibility #4: Monitor, support and strengthen CARE’s partnerships, with a particular focus on partner relationships and mutual good performance (CARE and Partner)
- Draw on existing resources and materials from Whole of Syria Partnership to a) conduct Partnership Orientation/Refresher for (new) staff.
- Conduct regular meetings internally with CARE program and program support staff and with partners to discuss the challenges, development and other major things that are affecting the partner.
- Coordinate quarterly partnership review meetings for each partner, with particular attention given to the relationship aspects of partnership collaboration and the partnership principles.
- Act as a focal point for partners to raise any concerns/complaints they have about the partnership with CARE, and set up a way for partners to share feedback anonymously, if appropriate.
- Make relevant contributions to the settlement of partner disputes and the management and close-out of suspected or confirmed mismanagement cases and subsequent partnership termination if/when relevant.
- Identify challenges that are common across multiple partners (such as on-time reporting), and coordinate with the program and program support teams as appropriate to develop action plans to address the problems in realistic, time-bound, practical ways. In consultation with Monitoring, Evaluation, Accountability, and Learning (MEAL) focal point produce a simple, results-based tracker to monitor the progress of the action plan, deadlines and tasks.
- Work with program and program support teams to ensure that communication between CARE and partners is clear and issues are solved in a timely manner. This is vitally important during the rapid response and emergency phase when distributions and service decisions need to be precise, clear and in short deadlines.
- Work with the PQ Manager and CARE Technical Support Unit based in Amman to periodically review partnership approaches and methods.
- Take a lead role in ensuring partner capacity is sufficient in case of the need to respond to acute emergencies.
Job Responsibility #5: Information management, internal coordination, learning
- In consultation with IT staff, upgrade the Partnership File Structure so it is organized, has safeguarding protocols and adheres to restricted access (access granted to sub-grants, Head of Programs and Program Quality Manager). Documents include partner identification, selection, capacity assessment, capacity development, Performance Improvement Plans, review meetings, (All documentation relating to the partnership but excluding documentation relating to specific projects).
- Ensure a full partner contact database is maintained and up-to-date.
- Identify and adapt useful partnership resources/materials from other CARE Sub-Regional Offices.
- Update SMT on internal coordination issues between Partnerships, Program and Program Support (Procurement and Finance).
- Support Program Quality to capture lessons from past experiences with a view to refining CARE’s approach to working with partners and strengthening civil society.
Job Responsibility #6: Work towards becoming a ‘partner of choice’ for national and local NGOs
- Develop MoUs with key strategic partners, as part of a commitment to longer-term partnerships Roll out a scorecard system for implementing partners to regularly rate CARE’s performance as a partner.
- Where appropriate, advocate internally for partner interests and requests, such as the duty of care policies and streamlined reporting processes. Manage the process of Partner Duty of Care obligations
- Facilitate greater partner participation where possible throughout the project cycle, from project design to implementation and review/evaluation.
- Update the partner development plans based on internal and external scorecard exercises
- In consultation with the MEAL team, manage the process of conducting a partner survey (either at the end of a grant or expiration of partner contract).
- Liaise with CARE media, communications, and advocacy staff to ensure CARE’s advocacy work highlights partner priorities where possible, and partner organizations are promoted in CARE’s media and communications work (where partners have requested this and security considerations allow).
- Facilitate opportunities for CARE to act as a ‘door opener’ and link partners to coordination forums, donors, advocacy opportunities, etc.
- Organize informal lunches and/or other opportunities for CARE and partner staff to get to know each other and strengthen relationships.
1. Bachelors degree in relevant field (Social Science, Developmental Studies, Public Administration, Business Administration) and experience with organizational assessment and development.
2. Familiarity with MS Office software (Excel/Powerpoint: Intermediate, WORD: Advanced) and good internet research skill.
3. Master’s degree in relevant field (Social Science, Developmental Studies, Public Administration, Business Administration,) and experience with organizational assessment and development.
Language Speaking Reading Writing
Arabic Intermediate None None
Turkish Basic None None
English Professional Professional Professional
- Minimum Five years as a development/humanitarian professional of which two years were in a senior position
- Minimum two years in managing relationships with implementing partners
- Minimum two years in a) assessment of capacities (organizational or unit level), b) developing capacity development/performance improvement plans c) monitoring/tracking the changes in performance based on evidence
- Workshop development, facilitation and post-workshop evaluation
- Strong work-planning skills and ability in forwarding planning
- Proven ability to manage competing priorities and meet deadlines at short notice
- Proven ability to take initiative and work independently
- Motivation to work effectively with different people from different professions and backgrounds
- Demonstrate a flexible and solution-focused approach to work
- Coordination and building relations across work units
- Implementation of gender sensitivity actions related to partner performance at HQ, field staff
- Experience with remote implementation and performance monitoring
- Past experience of working in a team of managers (e.g. rapid response, water and sanitation, protection, food security and livelihoods)
- Previous staff supervision
- Integrity: maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles inherent to CARE.
- Excellence: setting high technical and work standards of performance for self and/or others; assuming responsibility and accountability for successfully completing assignments or tasks on time; self-imposing standards of excellence rather than having standards imposed
- Respect: gaining other people’s confidence and setting an environment of trust and openness.
- Facilitating change: within CARE so work streams are efficient, avoiding duplication of effort
- Diversity: promoting, valuing, respecting and fully benefiting from each individual’s unique qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives or interests; creating and maintaining a work environment that promotes diversity.
Child Protection Policy
Child abuse in all forms is unacceptable to CARE Turkey, which recognizes its responsibility to protect children from harm in all areas of its work. CARE Turkey is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.
Discrimination, Abuse and Harassment Policy
CARE Turkey expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. CARE employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside CARE.
Employment is subject to the possession of valid identification documents (passport, residency card, temporary protection card etc.) and successfully obtaining permission to work by the Government of Turkey (work permit). CARE will submit the work permit application on behalf of the selected candidate after the job offer accepted. Candidate can start to work for CARE only after work permit is received. Failure to provide the required documents or rejection of a work permit application by the Government of Turkey will result in your employment offer being rescinded.
HOW TO APPLY
Interested candidates, please send a Curriculum Vitae in English and a Cover letter (in a separate file of no more than one A4 page) describing how your skills and experience match the requirements of this post, to the following address:https://gelbasla.com/
Applications in languages other than English will not be reviewed.
“Applications are strongly encouraged from female candidates“
Only short-listed candidates will be contacted.
** CARE International is an Equal Opportunity Employer**