I - Position Summary
Managed by the Project Manager and working in collaboration with technical staff, the Protection Outreach Coordinator will be responsible for coordinating and implementing the Protection Outreach activities of CARE as per CARE Protection Outreach (PO) SOP. S/he will be responsible to plan and implement community-based activities of the Protection Outreach Programme. S/he will follow agreed procedures and implement accountability mechanisms in order to ensure high quality programming and continually improve the support to refugees provided by CARE. The Coordinator will be responsible for line management of an Officer and Assistants.
II - General Functions
- Coordinate implementation of Protection Outreach activities per SOP
- Establish and manage Information & Protection Spaces (IPS) and community structures and oversee their functioning
- Supervise the Protection Outreach model implementation cycle
- Adapt and translate the Volunteer Program curriculum
- Contribute to high quality implementation of CARE/partner refugee response
III - Roles and responsibilities
Coordinate implementation of Protection Outreach activities per SOP (20%)
- Strategize community mobilisation, community based activities and targeting of beneficiaries for PO program in collaboration with CARE and partner Project Managers and Coordinators
- Develop a community level stakeholder and service mapping in coordination with the Case Management Team and Protection Services Officer
- Develop implementation plans for PO activities, tailored to needs of each community per the PO SOP , including development of community profiles for each community
- Develop tools under the supervision of the PO Manager and in collaboration with PO Officers and Assistants for community mobilisation, community based activities and targeting of beneficiaries
- Ensure overall adherence to PO SOP. Coordinate with counterpart PO Coordinators in other CARE implementing locations and with Project Managers and the Gender & Protection Advisor to amend SOP based on new developments and needs
- Liaise with local, operational and technical partners as needed to ensure smooth implementation
- Through participatory approaches with the implementation team, produce and maintain workplans for Protection Outreach, ensuring that all activities are well-organized and implemented in accordance with agreed plans and standard operating procedures.
Establish and manage Information & Protection Spaces (IPS) and community structures and oversee their functioning (20%)
- Support CARE’s procurement and administration teams to identify a suitable place for IPS in each target district.
- Work with the Liaison staff to liaise with community leaders, local authorities and community volunteers for establishment and running of IPS
- Ensure that all resources (supplies, stationary, volunteers and other day-to-day materials) for IPS are maintained throughout the project period
- Ensure adherence to IPS SOP for day to day functioning of the IPS
- Schedule, plan and implement activities in the IPS utilizing the available resources to their full potential
- Coordinate with other program teams particularly the Case Management team for the use of protection space in the IPS and supervise staff responsible for scheduling of IPS activities
- Support Officers and Assistants to mobilise volunteers to organise community activities, information sessions and outreach events
- Guide Protection Outreach Officers to mobilise community to set-up of a community committee at district level per guidelines in PO SOP
- Ensure Protection Outreach Officers maintain resources for volunteers as and when needed as per guidelines in PO SoP
- Supervise PO staff to support the work and capacity building of Community Committees as required and requested
Supervise the Protection Outreach model implementation cycle (25%)
- Lead and organize sensitization activities to introduce CARE to community leaders and community members
- Supervise the recruitment of volunteers against the criteria as per PO SoP.
- Provide orientation and training to new Protection Outreach staff in collaboration with the Project Manager and other Coordinators.
- Supervise and support the Protection Outreach Officers and Assistants to train Volunteers according to agreed workplans
- Ensure that volunteers and staff are aware of accountability mechanisms and their role in implementing these and that the Code of Conduct is explained, well-understood, signed and complied with.
- Supervise the Protection Outreach Officers, Assistants and volunteers to ensure that protection concerns and high risk individuals are properly identified and referred to the Case Management Team, in accordance with guiding principles and existing standard operating procedures.
- Work closely with the Case Management Team to ensure that protection activities are coordinated and identified cases are assisted in a timely and high quality manner.
Adapt and translate the Volunteer Program curriculum (15%)
- With support from the Project Managers and counterpart Protection Outreach Coordinators, coordinate the development and periodic adaptation and translation of the training curriculum for community Information Volunteers, ensuring that the curriculum reacts and responds to the specific needs of communities where activities are being implemented.
- Coordinate with partner organizations and peer agencies to support information sharing of topics they are experts on and avoid duplication of efforts.
- Ensure that adequate and accurate records of activities are kept by the Protection Outreach team in liaison with different departments
- Supervise production of regular activity reports on community activities by the Protection Outreach Officers
- Manage relevant databases and ensure that these are kept up to date in collaboration with Information Management team
- Compile monthly summary reports for outreach activities for each project location, for submission to the Project Manager and Deputy Director.
- Contribute to internal and donor reports as and when needed
Contribute to high quality implementation of CARE/partner refugee response: (10%)
- Programmatically line manage Protection Outreach Officer
- Represent CARE in coordination mechanisms relevant to this role, as required
- Liaise with MEL team to ensure that baseline and endline surveys are conducted– and proactively apply findings to PO programme in (location)
- With the MEL team, ensure that participants are selected for activities based on agreed criteria and are registered according to procedure.
- Ensure that feedback received from community members is used to continually improve activities and that activities are meeting the needs of the communities
- Review relevant tools, reporting formats and database to ensure the collection of relevant data.
- Review and validate the findings of monitoring and accountability activities with the MEL team and to improve the quality of assessments as well as PO activities
- Contribute to development of new projects and interventions by the Refugee Team
- Show commitment to partnership through attitude and actions
- Any other relevant tasks required by the line manager
- Bachelors Degree preferably from a relevant department (sociology, education, communications, social work etc.)
- At least three years of work experience in humanitarian aid programs or protection/social work activities or community-based programming with (I)NGOs
- Line management experience
- Strong leadership and team management skills
- Strong spoken and written English
- Fluent spoken Arabic
- Experience in training or in education work
- Strong report writing and documentation skills
- Strong planning, coordination and communication skills
- Experience in dealing with people from different backgrounds
- Able to demonstrate initiative and solve problems
- Resourceful person with positive attitude
- Solid computer skills in word processing, especially in MS Word, MS Excel and MS Outlook
- Good spoken and written Turkish.
- Prior experience of participating in humanitarian coordination mechanisms
- Experience in data collection
V – Work conditions
Duty station: Based in Adana with regular travel to Seyhan and Yüreğir locations.
Contract length: 1 year (1 September 2021-1 September 2022)
Recruitment for this position is dependent on final confirmation of funding.
Field work: 40-60% (2-3 days/week)
Office work: 40-60% (2-3 days/week)
Child Protection Policy
Child abuse in all forms is unacceptable to CARE Turkey, which recognizes its responsibility to protect children from harm in all areas of its work. CARE Turkey is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.
Discrimination, Abuse and Harassment Policy
CARE Turkey expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. CARE employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside CARE.
Employment is subject to the possession of valid identification documents (passport, residency card, temporary protection card, etc.) and successfully obtaining permission to work by the Government of Turkey (work permit). CARE will submit the work permit application on behalf of the selected candidate after the job offer accepted. Candidate can start to work for CARE only after the work permit is received. Failure to provide the required documents or rejection of a work permit application by the Government of Turkey will result in your employment offer being rescinded.
HOW TO APPLY:
Interested candidates, please attach a Curriculum Vitae in English and a Cover letter (in a separate file of no more than one A4 page) describing how your skills and experience match the requirements of this post, following to provided link when you click on the apply button.
Applications in languages other than English will not be reviewed.
Only short-listed candidates will be contacted
** CARE International is an Equal Opportunity Employer **
** Female candidates are encouraged to apply! **