CARE International in Turkey (CARE), together with its partners, is providing humanitarian assistance to people affected by the Syrian crisis, both in Syria and Turkey. In response to the large-scale influx of refugees in late September/early October 2014, CARE began projects in southern Turkey.
I - Position Summary
Managed by the Protection Outreach Coordinator, and working in collaboration with program and technical staff, the Protection Outreach Officers will be responsible for planning and implementing community activities with a focus on protection messaging and training. The Protection Outreach Officer will participate in the delivery of appropriate protection messages and materials; identifying program participants/volunteers, in liaison with community leaders; training community volunteers; and providing supervision and support to community-based activities in urban/village settings. She will follow agreed procedures and implement accountability mechanisms in order to ensure high quality programming and continually improve the support to refugees provided by CARE. The officer will be responsible for line management of Office Workers in field offices in four locations.
II - General Functions
- Liaison with community leaders and community focal points
- Recruitment and training of Community Activators and the Community Steering Committee members as per the protection outreach and capacity building curriculums and ensuring the efficient functioning of the community structures
- Ensure the field offices operate smoothly as per the relevant SOP
- Report on protection outreach activities and events
- Collaborate with the Case Management, Shelter, Monitoring Evaluation Accountability & Learning (MEAL) and Information Management (IM) teams to ensure high quality response
III - Roles and responsibilities
- Liaison with community leaders and community focal points (% 10)
- Conduct sensitisation activities to introduce CARE to community leaders and community focal points.
- Work with colleagues, including the Protection Outreach Coordinator, Project Manager, technical advisors, and community leaders and volunteers to plan community-based protection activities
- Meet and collaborate with the governmental authorities as well as (I)NGOs to plan, schedule and facilitate the needed events for the community members
- Support the Protection Outreach Coordinator to liaise with peer organisations regarding specialist topics, to gather accurate and up to date information for dissemination.
- Recruitment and training of Community Activators and the Community Steering Committee (CSC) members as per the protection outreach and capacity building curriculums and ensuring the efficient functioning of the community structures (% 30)
- Lead the recruitment of appropriate community activators and CSC members
- Support the establishment and operation of community structures
- Provide regular trainings for the new protection and capacity building curriculum modules to community activators and CSC members to carry out protection messaging activities in accordance with agreed plans and procedures with the support of the Protection Outreach Coordinator and Protection Outreach Assistants
- Ensure that appropriate preparation for each training session is undertaken responsibly and on time.
- Ensure that community activators and CSC members are aware of accountability mechanisms and their role in implementing these.
- Support the community activators and CSC members to implement community activities and information sessions and ensure that they have the necessary tools and materials for their work
- Build the capacity of, and provide supervisory support to, community activators and CSC members in the identification of protection cases as well as dissemination of key messages
- Ensure the field offices operate smoothly as per the relevant SOP (40%)
- Supervise eight office workers stationed in Gaziantep, Islahiye, Nizip and Kilis offices
- Work under the supervision of the Protection Outreach Coordinator and the Project Manager, along with the protection outreach assistants to ensure the smooth operation of the field offices in terms of activities, supplies etc.
- Continue the capacity building training of the office workers by preparing the training materials and delivering the trainings under the supervision of the Protection Outreach Coordinator
- Report/inform on protection outreach activities and events (10%)
- Ensure that adequate and accurate records of information on participants of activities are kept, in liaison with the MEAL and IM teams
- Produce regular activity reports for the Protection Outreach Coordinator and Project Manager on community activities and ensure that databases are kept up to date
- Update the information from the offices as well as the field regularly
- Collaborate with the Case Management, Shelter, MEAL and IM teams to ensure high quality response (10%)
- Liaise regularly with Case Management and Shelter team to support the referral of cases for assessment and respond to internal referrals from these teams
- Ensure that all program activities are implemented in accordance with agreed standard operating procedures and using agreed tools.
- Ensure that participants selected for activities are in line with the agreed criteria when supporting the MEAL team with individual interviews, Focus Group Discussion (FGDs), etc.
- Support the Protection Services Officer in mapping protection risks, services, and referral pathways.
- Ensure that feedback received from community members is used to continually improve activities and that activities are meeting the needs of the communities
- Review and validate the findings of monitoring and accountability activities with the MEAL team and provide feedback for improving the quality of assessment and activities.
- Any other relevant tasks required by the line manager
IV - Qualification and skills
- Bachelors Degree preferably from a relevant department (sociology, education, communications, social work etc.)
- Line management experience
- Strong leadership and team management skills
- Experience working with a humanitarian NGO
- Fluent spoken and written Arabic
- Fluent spoken and written Turkish
- Strong spoken and written and English
- Experience in training or in education work
- Strong report writing and documentation skills
- Prior experience of protection activities or social work and community-based programming
- Strong planning and communication skills
- Experience motivating people to participate in events/activities
- Ability to work well within a team
- Solid computer skills in word processing, especially in MS Word, MS Excel and MS Outlook
- Experience in data collection, coding & compilation
V – Work conditions
Duty station: Based in Gaziantep with regular travel to Kilis, Nizip and Islahiye locations.
Contract length: 1 year (January 2020 - December 2020)
Fieldwork: 60% (3 days/week)
Office work: 40% (2 days/week)
Child Protection Policy
Child abuse in all forms is unacceptable to CARE Turkey, which recognizes its responsibility to protect children from harm in all areas of its work. CARE Turkey is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.
Discrimination, Abuse and Harassment Policy
CARE Turkey expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. CARE employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside CARE.
Employment is subject to the possession of valid identification documents (passport, residency card, temporary protection card, etc.) and successfully obtaining permission to work by the Government of Turkey (work permit). CARE will submit the work permit application on behalf of the selected candidate after the job offer accepted. Candidate can start to work for CARE only after the work permit is received. Failure to provide the required documents or rejection of a work permit application by the Government of Turkey will result in your employment offer being rescinded.
HOW TO APPLY:
Interested candidates, please send a Curriculum Vitae in English and a Cover letter (in a separate file of no more than one A4 page) describing how your skills and experience match the requirements of this post,
following to provide when you click the apply button
Applications in languages other than English will not be reviewed.
Only short-listed candidates will be contacted.