CARE International in Turkey (CARE), together with its partners, is providing humanitarian assistance to people affected by the Syrian crisis, both in Syria and Turkey. In response to the large-scale influx of refugees in late September/early October 2014, CARE began projects in southern Turkey.
I - Position Summary
Managed by the Protection Outreach Coordinator, and working in collaboration with program and technical staff, the Protection Outreach Officers will be responsible for planning and implementing community activities with a focus on protection messaging and training. The Protection Outreach Officers will participate in the development of appropriate Social cohesion, hygiene promotion and protection messages and materials; identifying program participants/volunteers, in liaison with community leaders; training community volunteers; and providing supervision and support to community-based activities urban/village settings. He/she will follow agreed procedures and implement accountability mechanisms in order to ensure high quality programming and continually improve the support to refugees provided by CARE. As the program expands, Officers will be responsible for line management of Protection Outreach Assistants.
II - General Functions
- Liaison with community leaders and community focal points and recruitment of community information volunteers Working with the Protection Outreach Coordinator and Project Manager to develop appropriate Social cohesion, HP and protection messages and materials
- Training of, and support to, community information outreach volunteers
- Reporting on community and outreach activities
- Contributing to high quality implementation of CARE’s refugee response
III - Roles and responsibilities
1. Liaison with community leaders and recruitment of community information volunteers (5%)
- Conduct sensitisation activities to introduce CARE to community leaders and community members and gain acceptance for proposed activities.
- Work with colleagues, including the Protection Outreach Coordinator, Project Manager and technical advisors, and community leaders and volunteers to schedule and plan community-based hygiene promotion and protection activities.
- Lead the recruitment of appropriate community focal points and volunteers who will participate in weekly training sessions, disseminate key messages and help to implement and lead community-based activities.
2. Training of, and support to, community information volunteers (65%)
- Participate in development of new training curriculum modules and updating of existing modules as required to respond to specific/changing needs, supported by the Protection Outreach Coordinator, Gender & Protection Advisor and Project Manager.
- Support the Protection Outreach Coordinator to liaise with peer organisations regarding specialist topics, to gather accurate and up to date information for dissemination.
- Ensure that appropriate preparation for each training session is undertaken responsibly and on time.
- With the support of the Protection Outreach Coordinator and Protection Outreach Assistants, provide weekly training for community information volunteers to carry out hygiene promotion and protection messaging activities in accordance with agreed plans and procedures.
- Ensure that volunteers are aware of accountability mechanisms and their role in implementing these.
- Support the volunteers to implement community activities and information sessions and to establish community support networks and mechanisms.
- Build the capacity of, and provide supervisory support to, volunteers and focal points in the identification of protection cases or cases of vulnerability.
- Liaise regularly with Case Management team colleagues to support referral of cases for assessment and respond to internal referrals from the Case Management team for Psychological First Aid.
- Ensure that community information volunteers have the necessary tools and materials to support their work
3. Reporting on community and outreach activities (15%)
- Ensure that adequate and accurate records of information on participants of activities are kept, in liaison with community leaders and the Monitoring Evaluation Accountability & Learning (MEAL) Assistant/Coordinator.
- Produce regular activity reports for the Protection Outreach Coordinator and Project Manager on community activities and ensure that databases for the project are kept up to date.
4. Contribute to high quality implementation of CARE’s refugee response (15%)
- Ensure that all program activities are implemented in accordance with agreed standard operating procedures and using agreed tools.
- With the MEAL team, ensure that participants are selected for activities based on agreed criteria and are registered according to procedure.
- Support the Protection Outreach Coordinator in mapping protection risks, services and referral pathways.
- Contribute to regular project monitoring for the refugee response.
- Assist the MEAL or Monitoring staff to organise Focus Group Discussion (FGDs) with beneficiaries using the Quality & Accountability FGD Outline.
- Ensure that feedback received from community members is used to continually improve activities and that activities are meeting the needs of the communities
- Review and validate the findings of monitoring and accountability activities with the MEAL team and provide feedback for improving the quality of assessment and activities.
5. Any other relevant tasks required by the line manager
IV – Education, Qualification, and skills
- Minimum first-level university degree in relevant and related fields; preferably social sciences, sociology, or/and any other relevant major.
- Minimum two years of experience in working on protection projects, particularly Protection outreach activities, and a community-based- protection approach.
- Prior experience in working on humanitarian aid programs
- Experience motivating people to participate in events/activities
- Experience working with a humanitarian NGO
- Prior experience in protection activities or social work and community-based programming
- Experience in training or in education work
- Line management experience
- Ability to work well within a team
- Strong planning and communication skills
- Strong report writing and documentation skills
- Fluent in spoken and written Arabic and English
- Strong spoken and written Turkish
- Solid computer skills in word processing, especially in MS Word, MS Excel, and MS Outlook
- Ability to work well within a team
V – Work conditions
Duty station: Based in SANLIURFA with regular travel to field locations
Child Protection Policy
Child abuse in all forms is unacceptable to CARE Turkey, which recognizes its responsibility to protect children from harm in all areas of its work. CARE Turkey is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.
Discrimination, Abuse and Harassment Policy
CARE Turkey expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. CARE employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside CARE.
Employment is subject to the possession of valid identification documents (passport, residency card, temporary protection card, etc.) and successfully obtaining permission to work by the Government of Turkey (work permit). CARE will submit the work permit application on behalf of the selected candidate after the job offer accepted. Candidate can start to work for CARE only after the work permit is received. Failure to provide the required documents or rejection of a work permit application by the Government of Turkey will result in your employment offer being rescinded.
HOW TO APPLY:
Interested candidates, please attach a Curriculum Vitae in English and a Cover letter (in a separate file of no more than one A4 page) describing how your skills and experience match the requirements of this post, following to provided link when you click on the apply button.
Applications in languages other than English will not be reviewed.
Only short-listed candidates will be contacted
** CARE International is an Equal Opportunity Employer **
** Female candidates are encouraged to apply! **