Case Management Assistant

Dünya Doktorları Derneği İstanbul
Tam Zamanlı
Bu ilan yayından kaldırılmış Görüntülenme : 2909

Paylaş

İlan Detayları

 

Base:Istanbul (Sultangazi)Status:Fixed-Term Contract
  Expected Starting date:December 2018
  1. Dünya Doktorları Derneği

Dünya Doktorları Derneği (DDD) is a humanitarian, impartial and independent non-governmental organisation based in Turkey, facilitating access to health care to populations affected by armed conflicts, internal violence, natural disasters, disease, famine, poverty or exclusion. It seeks to stimulate and enlist voluntary commitment from medical and health care providers, and those with expertise in other fields.

Dünya Doktorları Derneği (DDD) in Turkey, in collaboration with different partners, is running projects aiming at facilitating access and orienting beneficiaries to primary and secondary level of health care services, providing Mental Health & Psychosocial Support and Physiotherapy & Rehabilitation services to the refugees and migrants in Turkey.

Dünya Doktorları Derneği (DDD) is part of Doctors of the World international network. Please visit www.dunyadoktorlari.org.tr to learn more.

 

Mission

Since the beginning of the Syrian and Iraqi crises, a massive influx of external population movements have taken place through the Turkish border into inside Turkey. Over 3 million refugees, migrants & asylum seekers are currently hosted in Turkey which led to an increasing demand for health services and put a serious burden on the system. A need arose for permanent health facilities to provide services; and hence improve access to the services to a large number of refugees and migrants.

In this context, Dünya Doktorları Derneği’s intervention aims at assisting the local public health system in providing and improving access to health and health related services to vulnerable populations among refugees and migrants in Turkey, specifically in Hatay, Izmir and Istanbul provinces.

In Afrin, DDD is preparing an intervention to assist population in need by providing health services.

 

Hierarchical & Functional links

Based in DDD Sultangazi MHPSS Centre, Project Case Management Assistant is under the line management of the Project Facility Manager and technically will be supervised by the MHPSS Officer.

 

Main Responsibilities

  • Mapping and referral mechanisms
  • Liaison
  • Outreach and group interventions
  • Needs assessments
  • Protection
  • Data collection and reporting systems
  • Other related tasks

 

Function Details

  • Mapping and referral mechanisms
  • Conduct mapping of service providers;
  • Ensure a comprehensive and up to date service mapping;
  • Establish referral mechanisms and focal points in other key services;
  • Provide information on service changes and updates;
  • Initiate search for services specific beneficiaries’ needs;

 

  • Liaison
  • Liaise with various service providers and aid actors in the operational area;
  • If required, participate in interagency coordination meetings to receive and provide updates on needs and existing services;

 

  • Outreach and group interventions
  • Conduct outreach and community-based activities and other psychosocial group intervention;
  • Conduct outreach activities and keep ongoing communication with the communities, providing up to date information on available services;
  • Update the team on issues faced by the population, community resources, etc.
  • Organise meetings with community members, and facilitate the implementation of groups for information sharing, peer-support, etc.;

 

  • Needs assessments
  • Conduct needs assessments and establish action plans for support and follow up with individuals and families seeking psychosocial support;
  • Refer and accompany clients to specialised services, as necessary; and conduct other follow-up actions as agreed with clients in their care plan;
  • Maximise client’s health, wellness, safety, adaptation, and self-care through effective care coordination and case management;
  • Document assessment, action plans and actions taken, as well as client satisfaction with services, in accordance to DDD procedures;
  • Participate in general needs assessments of affected population;

 

  • Protection
  • Participate in ongoing protection monitoring;
  • Detect and document potential risk factors influencing the mental health status of the community, and people's general psychosocial well-being;
  • Organise community meetings, seek and share valuable information for their protection, mental health and psychosocial well-being;

 

  • Data collection and reporting systems
  • Follow DDD's data collection and reporting systems;
  • Keep accurate records of assessments and activities;
  • Submit weekly or monthly reports on all the activities implemented in accordance to DDD procedures;
  • Contribute other information on activities for program reporting and evaluation, including lessons learnt and success stories;

 

  • Other position related tasks
  • Participate in internal work meetings;
  • Report any security related issues to the line manager;
  • Support operational organisation of field trips and DDD programs;
  • Provide a mission report and/or handover document at the end of contract;
  • Assist in any other tasks related to the position, as required by DDD Management.

 

Expected profile

Knowledge & Qualification

  • Tertiary qualification/Degree in psychology or relevant field;

 

Experience

  • Minimum 1 year of professional experience in the humanitarian sector;
  • Demonstrated experience and skills in Case Management;

 

Languages

  • Required: Arabic & Turkish (oral and written);

 

IT & Equipment

  • Good proficiency with Microsoft package

 

Intellectual & Physical

  • Initiative and the ability to offer new ideas;
  • Organisational and planning skills;
  • Personal commitment to improving your own knowledge and skills.
  • Ability to work under pressure and handle stressful situation;
  • Ability to work independently;
  • Respect tight deadlines;

 

Communication & Information flow

  • Written and spoken communication skills;
  • Interpersonal skills and able to communicate with people at all levels;

 

General Qualities required:

  • Diplomatic;
  • Flexibility and capacity of adapt to complex and changing contexts;
  • Ability to work in an international context and collaborate with international and national experts;
  • Familiar with multicultural environment;

 

Dünya Doktorları Derneği (DDD) Offers

  • A challenging and exciting position in an international environment;
  • Salary Band 3 - Gross monthly salary starting from 6,310 TRY; depending on professional experience and based on a 40 hours fulltime employment per week;
  • Opportunity to take initiative and realise your ideas;
  • Training opportunities;
  • Full-time contract.

 

Dünya Doktorları Derneği is an equal opportunity employer whereby we ensure all hiring and employment decisions, and operates all programs, services, and functions without the practices that discriminate against any person employed or seeking employment based on race, colour, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, genetic information or any other status or characteristic protected under applicable law.

 How to apply:

 

Due to the urgency to fill this post, DDD reserves the right to review the CVs on a rolling basis and selected candidates may be interviewed prior to the closing dates listed.

DDD is not able to respond to every applicant individually due to the anticipated high number of applications.

Please note that only short-listed candidates will be contacted for the first interview.

 

General Information

DDD retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer a contract with a modified job description or for a different duration, or to offer a contract at a lower grade.

 

Dünya Doktorları Derneği

Dünya Doktorları Dernegi (DDD) is a Turkish based humanitarian, impartial and independent organization based in Turkey, facilitating access to health care to populations affected by armed conflicts, internal violence, natural disasters, disease, famine, poverty or exclusion.
DDD in Turkey, in collaboration with different partners, is running a project aiming at facilitating access and orienting beneficiaries to primary and secondary level of health care services, providing Psycho Social Support for the refugees and migrants in Turkey.
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