Case Management Intern (Female Only)

• Job Title:                  Case Management Intern
• Location:                  Gaziantep/ Turkey.
• Vacancy Code:       TR-CMI- 0423TR
• Closing Date:         31st of May 2023
• Contracting Conditions:

• The successful applicant will be offered a fixed-term contract, extendable based on funding and performance.
• Salary and conditions will be following the LDHR salary scale.

1. ABOUT LDHR:

Lawyers and Doctors for human rights is a non-governmental organization that supports civilians during crises and dedicates the time and resources to provide help to stop human rights violations and aid people in need to be effective community members.

2. POSITION SUMMARY:

The Case Management Intern is the first point of contact for individuals/ Survivors who are willing to document their cases or seeking to be referred to service centres.

The duties of Case Management primarily involve conducting comprehensive risk and needs-based assessment interviews by telephone or, occasionally, face-to-face and the onward referral of potential victims to appropriate documentation services.

3. RESPONSIBILITIES AND TASKS:

• Receive feedback from both the Medical expert and survivor’s end after finalizing the documentation process and record it on the feedback tracker and forms.
• Ensure the coordination between the Case Management Team leader and the survivors to facilitate the preparation process for the case clinic days
• Receive feedback from survivors after finalizing the case clinic, record it on the case tracker, and compile the feedback report.
• Identify a potential service provider to be vetted from many sources like the first responders, Medical experts, LDHR’s partners, and LDHR’s network.
• Assist in the referral process to guide all survivors who are in need to be referred to service providers and record all details of the referral process on the referral tracker.
• Spot-check the feedback of the survivors about the received service by the centre and insert them in one report to be shared with the CMO team leader.
• Contribute to the routine collection, production, and sharing of monthly lessons learned; this is to be coordinated between all relevant programs departments.
• Sending the feedback to the Medical expert after each documentation process.
• Providing the doctor with the services that the survivor received after the referral

4. REQUIRED QUALIFICATIONS, EXPERIENCE, AND ATTRIBUTES:

This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast-paced environment.

• Education: Bachelor’s degree in Health, Development, or social science or equivalent combination of education and work experience.
• Work Experience: Minimum of one year experience, preferably in an INGO/ NGO, in a similar role/with similar responsibilities.
• Language Skills: Fluency in Arabic, and English (written & spoken) are ESSENTIAL; Turkish is a plus.
• Effective team player, able to develop and maintain effective working relationships.
• Flexible, creative, and problem-solving-oriented.
• Competence with MS Office applications, including Word, Excel, and Outlook.
• Ability to work to tight deadlines and in high-pressure situations whilst maintaining a calm and positive attitude.
• Legally to work in Turkey (Applications with Turkish citizenship will be Considered).

5. HOW TO APPLY:

• Applications (Resume/ CV) in languages other than English will not be reviewed.
• LDHR Organization is an Equal Opportunity Employer
• Female candidates are encouraged to apply!
• Interested candidates may please fill required information at the following link, Only short-listed candidates will be contacted:https://bit.ly/41HRZTd