Case Management Officer

Toplum İçin Yenilik Ve Yardım Derneği İstanbul
Üniversite
Tam Zamanlı
Arapça (C2, Level 6, Advanced),İngilizce (C2, Level 6, Advanced),Türkçe (C2, Level 6, Advanced)
Bu ilan yayından kaldırılmış Görüntülenme : 1147

Paylaş

İlan Detayları

ABOUT US: TIYYD and Karam Foundation are partners in the Karam House project, which serves as a hub for programs that provide innovative education and aid to displaced Syrian families, children and youth.

JOB BRIEF: The Case Management Officer is a compassionate, care-driven professional who believes in facilitating wellness for children and their families. S/he will take initiative in instituting case management policies and communicating with children and families in effective ways to promote education. S/he will take into account programmatic and budgetary constraints when making decisions about the direction and nature of supporting each family.

RESPONSIBILITIES:

Programmatic:

  • Conduct family intakes through field visits and interviews
  • Register families for program per registration process
  • Identify potential beneficiaries in coordination with local partners
  • Conduct interviews with families and children throughout project for project updates for donors and management
  • Support on internal programmatic reporting for management
  • Provide translation support for donor updates
  • Reviewing therapist evaluations, treatment objectives, and plans
  • Monitor cases by verifying attendance, and providing personal support
  • Provide internal + external referrals to beneficiaries
  • Maintain beneficiary database through data entry, reviewing case notes, logging events, and progress.
  • Improve program results by studying, evaluating, and suggesting re-design processes
  • Prepares reports by collecting, analyzing, and summarizing results data and trends
  • Take the extra mile and interact with beneficiaries to keep track of their progress and to ensure improvement
  • Take note of psychosocial status of individual children
  • Implement Case Management and PSS SOPs

Other:

  • Attending professional development training as needed
  • Regular reporting to the KF Team Leader
  • Other tasks as may be assigned by the KF Team Leader

REQUIREMENTS:

  • Minimum Education: Bachelor’s Degree
  • 3-4 years experience in the field, case-management, or PSS
  • Fluency in Arabic language
  • English + Turkish proficiency preferred
  • Mental health professionals preferred
  • Effective communication skills
  • Excellent organizational and time management skills
  • Compassionate
  • Attention to detail
  • Documentation & analysis skills
  • Excellent people skills and people management skills
  • Ability to connect with children
  • Patience
  • Creativity and willingness to learn
  • Good team member
  • Competence in Google Drive (documents, spreadsheets)
  • LOCATION: Istanbul/Türkiye

    HOURS: 40 hours / week; Saturday - Wednesday 9 am - 6 pm (Non-COVID hours). Monday - Friday (COVID Hours)

    SALARY: in Turkish Lira. Salary defined by the organization's salary grid and educational level

    ***Must have Turkish Citizenship, Valid Turkish Residence Permit OR a Istanbul issued Temporary Protection ID***