Consultant (HR Capacity Building for IPs) (Ref: SVN#TR/2020/67)

IOM Gaziantep
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İlan Detayları

Vacancy Notice Number:


Position Title:

Consultant (HR Capacity Building for IPs)


Consultancy contract

Duty Station:

Gaziantep - Turkey

Deadline of Applications:

8 April 2020

General Functions:

As the conflict enters its ninth year, 5.7 million people remain internally displaced in Syria. According to the Humanitarian Needs Overview (HNO) 2019, 11.7 million people are in need with 5 million in acute need. Of the 11.7 million people, 5 million are children, 1.3 million elderly, and 1.3 million are people with disabilities. Syrians with the most severe needs include people living in hard-to-reach areas where access to services remains limited, people currently exposed to high intensity of hostilities, IDPs in last resort camps or sites, newly displaced populations and returnees. Therefore, the capacity of humanitarian partners responding to the crisis is highly critical and vital to provide a dignified assistance. But there have been limited capacity building initiatives specifically for humanitarian resource management. IOM conducted a survey assessing the partnership between IOM and its Implementing Partners (IPs), on average IPs have reported 4.2 out of 5 that trainings have helped in following the principles in humanitarian operations. But, 48% from surveyed IP staff in Turkey and Syria have reported that they are not aware of trainings and guidance provided by IOM. In addition, a majority of partners (56%) asked for more support to develop their financial planning and management skills – an area where IOM’s partner capacity assessment showed most room for improvement. They suggest training, courses, and workshops on financial planning and management skills as possible activities.


Major Duties and Responsibilities:


  • To lead the learning process that will increase and strengthen the capacities of humanitarian staff working in HR departments of IOM IPs while integrating a PSEA perspective into the policies and procedures.
  • To lead on the policy and procedure revision process with IOM IPs
  • To lead on the team-based trainings to HR departments in IOM IP agencies


  • Jointly revise and review HR SoPs with each of IOM IPs with PSEA perspective.
  • Deliver team-based HR trainings based on the SoPs revised targeting procurement staff in Turkey and Syria
  • Develop reports on the capacity development activities conducted with each of the IOM IP agencies


1. IOM Project to which the Consultancy is contributing: Improved IOM IP institutional processes and procedures in resource mobilization and management through a risk management perspective and an integrated PSEA approach.

2. Tasks to be performed under this contract:

Activity Indicators: .

  • Brainstorming with key project staff in IOM and IP: May 2020
  • Revision of 3 IP HR SoPs and delivery of team-based training: May 2020
  • Revision of 4 IP HR SoPs and delivery of team-based training: June 2020
  • Revision of 3 IP HR SoPs and delivery of team-based training: July 2020

3. Tangible and measureable output of the work assignment

  • Revised HR SoPs to all IOM IP agencies with a PSEA perspective
  • Team-based HR trainings conducted to all the different IOM IP agencies
  • HR capacity development reports for each of IOM IPs

4. Realistic delivery dates and details as to how the work must be delivered. As per the table above.

5. Performance indicators for evaluation of results (value of services rendered in relation to their cost).



Number of revised HR SoPs in IOM IP agencies with a PSEA perspective       


Number of team-based HR trainings jointly conducted








Required Qualifications and Experience:


  • Master’s degree in Social Science, Accounting /HR or relevant field with at least five years of relevant professional experience; or
  • University degree in the above fields with seven years of relevant professional experience.
  • Experience:
  • Experience in human resources, preferably in an international setting (UN, IGO, international NGO).
  • Demonstrated experience and oversight of human resources in multicultural settings and with remote teams, including reporting and writing skills.
  • Proven experience in leading capacity development initiatives, preferably in HR.
  • Experience in developing operational strategies, policies, guidelines, SoPs and various operational tools preferably related to HR;
  • Experience in PSEA field and integration of PSEA policies into HR procedures;
  • Excellent knowledge and understanding of the Syrian humanitarian crisis;
  • Knowledge and understanding of the PSEA network is desirable;
  • Demonstrated ability to effectively use computer and Microsoft Office programs;
  • Knowledge of standard industry HR software and database is desirable;
  • Proven people management experience;
  • Good team player, positive attitude, flexible, open minded, comfortable working in multicultural settings;
  • Self-motivated, hands-on and solution oriented professional, able to function effectively in a rapidly changing and dynamic work environment;
  • Strong client service ethics and ability to effectively solve problems with regards to procurement challenges and other relevant issues that may arise;
  • Articulate and who can relate to people at all levels and possesses excellent communication skills;


  • English or Arabic (Fluent)
  • Working knowledge of Turkish (advantageous)


Required Competencies

The incumbent is expected to demonstrate the following values and competencies:


  • Inclusion and respect for diversity:

Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.

• Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.

• Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.

• Challenges prejudice, biases and intolerance in the workplace.

  • Integrity and transparency:

Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.

• Delivers on commitments; manages the organization’s resources reliably and sustainably.

• Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.

• Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.

• Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.

  • Professionalism:

Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.

• Seeks to raise professional standards in self and others through daily work and activities.

• Adapts quickly to change and is decisive and versatile in face of uncertainty.

• Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.

• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.


Core Competencies – behavioural indicators level 1

  • Teamwork: Establishes strong relationships with colleagues and partners; relates well to people at all levels.

• Is fully aware of the team purpose, respects and understands individual and collective responsibilities.

• Willingly puts in extra effort without being asked and adopts a "hands-on" approach whenever necessary to achieve team objectives.

• Coordinates own work with that of the team to meet agreed priorities and deadlines.

  • Delivering Results:

•Produces quality results and provides quality services to clients.

• Meets goals and timelines for delivery of products or services.

• Manages time and resources efficiently, monitoring progress and making adjustments as necessary.

• Shows understanding of own role and responsibilities in relation to expected results.

  • Managing and sharing knowledge:

•Keeps abreast of new developments in own field of competence and creates opportunities for knowledge management initiatives.

• Shares knowledge and learning willingly, and proactively seeks to learn from the experiences of others.

• Puts new learning into practice and draws on diverse sources of ideas and inspiration.

• Contributes to the identification of improvements to work processes and assists in implementing them.

  • Accountability:

•Accepts personal responsibility for quality and timeliness of work.

• Takes ownership of all responsibilities within own role and honours commitments to others and to the Organization.

• Operates in compliance with organizational regulations and rules.

• Accepts and gives constructive criticism; acknowledges and corrects mistakes and apply lessons learned for improvement.

  • Communication:

•Presents information using language and sequence of ideas that is easy for recipients to understand.

• Adapts communication to the recipient’s needs, asks questions to clarify, and exhibits interest in having two-way communication.

• Encourages others to share their views, using active listening to demonstrate openness and to build understanding of different perspectives.

• Listens carefully and genuinely to the views and positions of others; acts on received information.



Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

Please be advised that this is a local position and as such only applications from candidates with a valid residence / working permit residing in Turkey will be considered.


How to Apply:

Interested candidates are requested to submit their application, including the most recent CV with a cover letter in English with contact details (name, position, phone and e-mail details) of three references by indicating name of the position applied with its VN number in the subject line of e-mail by the end of 8 April 2020.

Please note that only shortlisted candidates will be contacted.


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.
With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.
The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.
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