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Case Management Assistant 873 views25 applications


Association for Aid and Relief, Japan (AAR Japan) is an international humanitarian organization that helps people in need in over 15 countries. We began our emergency relief operation in response to the Syrian crisis in October 2012.

AAR Japan is looking for a Case Management Assistant who will be positioned in Mardin, Turkey.


Case Management

  • Conduct mapping of service providers in Mardin;
  • Conduct Case Management of vulnerable children of concern under the supervision of the Case Officer and the Case Management Manager;
  • Communicate with beneficiaries and service providers to ensure effective and appropriate interventions;
  • Translate supporting documents shared in English and Turkish and act as an interpreter when required;
  • Ensure qualitative interventions through regular monitoring, review and follow-up;
  • Drafting weekly reports on Case Management activities;



  • Minimum 2 years’ professional experience in social work, child care or relevant social services sector
  • Minimum 1 year’s professional experience in humanitarian work
  • Native Turkish language proficiency
  • Proficiency in English (speaking, reading and writing)
  • Bachelor’s degree in social sciences
  • Proficiency in Microsoft Word and Excel
  • Flexibility to work in fast-paced and multi-cultural work environment sometimes under extreme pressure


  • Minimum 1-year professional experience in the refugee protection sector, especially child protection
  • Bachelor’s degree in social work, social services, child care or nursing,
  • Proficiency in Kurdish (speaking, reading and writing),
  • Demonstrated experience and skills in social work, case management or psychology,
  • Familiarity with the refugee and local context in Mardin,


  • Start day: ASAP
  • Work location: Mardin with occasional business trips inside Turkey
  • Condition: Salary and other conditions will be in accordance with AAR Japan’s Terms of Employment for National staff. 


Interested candidates who meet the above-mentioned qualification should submit their English CV and a cover letter explaining salary expectation to indicating the position in the subject line by 27th of October, 2017.

Due to the urgency of the position, AAR Japan reserves the right to recruit a candidate who matches the required profile before the above deadline.

Note: The application received after the closing date will not be given any consideration. Only short listed candidates whose applications fulfill the required criteria will be contacted for test and interview. The submitted documents will not be returned.

More Information

  • Sector Civil Society
  • Highest Degree University
  • Experience 1-3
  • Language Level Turkish (C1, Level 5, Upper Intermediate), English (C1, Level 5, Upper Intermediate), Arabic (C1, Level 5, Upper Intermediate)
Only candidates can apply for this job.
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AAR Japan was founded in 1979 by Yukika SOHMA, our first chairperson, with a mission to help refugees from Indochina, and as a civil organization without any political, religious, or ideological affiliations. It has since then grown into an international organization approved and registered by the United Nations.

Connect with us, AB Akademi Eğitim Danışmanlık Tanıtım Organizasyon Araştırma Yazılım Basın Yayın ve Ticaret Ltd. Şti.'ne ait bir sitedir. AB Akademi Eğitim Danışmanlık Tanıtım Organizasyon Araştırma Yazılım Basın Yayın ve Ticaret Ltd. Şti, 4904 sayılı Türkiye İş Kurumu Kanununun 19. maddesi gereği, iş arayanlardan hiçbir ücret ve menfaat talep etmeyen bir kurum olup, Türkiye İş Kurumu Ankara İl Müdürlüğü'ne bağlı olarak 29.04.2016 tarihli, 852 numaralı izin belgesi ile faaliyet göstermektedir.