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Case Management Officer (Turkish National) 546 views6 applications

International Blue Crescent Relief and Development Foundation-IBC is looking for Case Management Officer-Protection Case Worker according to following qualifications.

International Blue Crescent Relief and Development Foundation – IBC is an emerging NGO founded to help alleviate human suffering, illiteracy among all people regardless of nationality, ethnicity, race, color, genetic or physical features, social origin, religion, belief, language, political opinion, gender, age and sexual orientation. IBC acts with impartiality in the belief that people are created equal and have the right to dignity, proper sheltering, food, healthcare, education and proper standards of living. The organization has since then been supporting vulnerable and marginalized groups such as refugees, IDPs, people with disabilities and children. (For more information www.ibc.org.tr)

Position: Case Management Officer (National Contract Only)

Job Description

  • Support the Info Hub to develop coordinated, efficient and measurable protection for Syrian refugees with Protection Case Workers
  • Properly assess, refer and accompany beneficiaries in need of physical/mental health treatment/support to specialized services.
  • Conduct protection awareness raising sessions
  • Organize community events and hold meetings with local stakeholders to provide protection information and contact with person in need.
  • Support protection team.
  • Accurate data entry of all cases with Protection Case Workers;
  • Review all case assessments with the Info Hub Manager and Protection Case Workers
  • Take part in the committee deciding on SNF assistance for cases;
  • Participate in the identification and prioritization of the individual’s case management needs and goals with the Info Hub Manager.
  • Host Focus Group Discussions with Awareness Raising Officer at neighborhood level to understand protection issues and local protection risks for mapping the protection plans
  • Gather information to identify and manage barriers to achievement of protection plan goals
  • Evaluate beneficiary satisfaction through open communication and monitoring tools.
  • Develop periodic hub-specific protection monitoring bulletins
  • Prepare weekly work plan and organize his/her schedule in order to complete task in an appropriate manner.
  • Perform any other tasks related to the program when required.
  • Participate in internal meetings.
  • Perform other duties as may be assigned.

Position: Protection Case Worker

Job Description

  • Support the Info Hub in İstanbul to develop coordinated, efficient and measurable protection for Syrian refugees
  • Properly assess, refer and accompany beneficiaries in need of physical/mental health treatment/support to specialized services.
  • Conduct protection awareness raising sessions under supervision of Case Management Worker
  • Carry out house visits, provide protection information and contact with person in need.
  • Support volunteers of protection team
  • Ensure accurate data entry of all cases visited;
  • Review all case assessments with the Case Management Officer;
  • Take part in the committee deciding on SNF assistance for cases;
  • Asisst Case Management Officer screening cases on daily basis, decision if it requires deepened assessment, case management plans
  • Participate in the identification and prioritization of the individual’s case management needs and goals in supervision of Case Management Officer
  • Gather information to identify and manage barriers to achievement of protection plan goals
  • Evaluate beneficiary satisfaction through open communication and monitoring tools.
  • Asisst Case Management Officer to develop periodic hub-specific protection monitoring bulletins
  • Regular travel to conduct member visits, provider visits and community based visits as needed to ensure effective administration of the program.
  • Prepare weekly work plan and organize his/her schedule in order to complete task in an appropriate manner.
  • Perform any other tasks related to the program when required.
  • Participate in internal meetings.
  • Organize and maintain documents in a paper or electronic filing systems,
  • Perform other duties as may be assigned.

Qualifications

  • Bachelor’s Degree in social science and or relevant area – can be compensated with direct work experience in NGOs for at least between 2-4 years
  • Excellent English skills, Arabic skills are an asset
  • Experience with case management protocols
  • Knowledge of protection and key protection concerns
  • Team player who is able to work collaboratively and with people of diverse backgrounds and cross-culturally
  • Work/voluntary experience with a NGO, minimum 2 years
  • Experience of community-based, social work or implementing protection activities minimum 1 year
  • Strong planning, inter-personal and communication skills
  • Strong report writing and documentation skills
  • Flexible, enthusiastic and willing to learn from others
  • good computer skills, especially in MS Word, MS Excel and MS Outlook

Position Place: Bursa / Case Management Officer (1), Protection Case Worker (2)

İstanbul-Sancaktepe / Protection Case Worker (1)

Job Duration: 7 Months with a possibility of extension, Full Time

Number of Recruitments: 4

Interested candidates who meet the above mentioned qualification should submit their English CV and a cover letter to hr@ibc.org.tr by 23 April 2018. Please, make sure to put the Job Title in the subject section, otherwise the application will not be considered. The application received after the closing date will not be given any consideration. Only short listed candidates whose applications fulfill the required criteria will be contacted for interview. The salary is based on IBC’s salary policy in line with the project budget. Applications by phone will not be accepted.

More Information

  • Sector Civil Society
Only candidates can apply for this job.
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IBC, a young and dynamic NGO, was initiated by a handful of idealist businessmen, who wanted to provide input in improving the lives of the people suffering, especially the most disadvantaged section of the world population.

The formation of IBC is based on the cooperation that had been established with the United Nations World Food Programme (UNWFP) on April 1999 in Albania . Within the scope of this cooperation, bakery ovens had been set up in the refugee camps sheltering thousands of Kosovan in Albania and daily bread distribution program had been implemented for 3 months. Just after the NATO taking the control of Kosova, the program was expanded to support 64 local bakeries for production of bread in Ferizaj, Djakova,

Pristina and Mitrovicha cities of Kosovo and t also continued the distribution of 300.000 loaves per day to the returnees. During the working period in Kosova, it has been acquainted with various international relief organizations and it had been witnessed to several successful activities.The insufficien quantity of similar organizations in Turkey was an incentive and encouragement to reach to the decision of a formation that would participate in domestic and international relief operations. Therefore by the inspiration of taking the crescent as a new rising and the blue as the color of peace and prosperity the decision to establish, International Blue Crescent Relief and Development Foundation had been taken.

The two devastating earthquakes that took place in Kocaeli on 17 August 1999 and in Düzce on 12 November 1999 caused a delay in the official procedures of foundation. On the other hand, the already gained experiences on relief activities and international solidarity relationships established during the Kosovo program that ended on January 2000, enabled the implementation of several relief activities as hot meal distribution in tent camps, medical equipment donations to hospitals even though not having an official foundation presence. The necessary official procedure had been started again in May 2000 and International Blue Crescent Relief and Development Foundation was officially founded according to Turkish legislations with registration number 4820 on 8 November 2000.

Since more than 13 years, IBC has been working to help in alleviating human sufferings, hunger, illiteracy among all people regardless of nationality, ethnicity, race, color, social origin, religion, belief, language, political opinion, gender, age, and sexual orientation, genetic and physical features. With the aim and intention to increase its effectiveness internationally, IBC became a member of ICVA International Council of Voluntary Agencies having its headquarters in Geneva on April 2003. On the 13th General Assembly held on March 2006, IBC was elected to the Board of Directors of the organization. IBC has applied to UN Economic and Social Council to have Special Consultant Status in order to contribute to the work of ECOSOC and its subsidiary bodies in cooperation with other NGOs. The Economic and Social Council (ECOSOC) serves as the central forum for discussing international economic and social issues, and for formulating policy recommendations addressed to Member States and the United Nations system. “The Special Consultative Status with the Economic and Social Council of the United Nations” of IBC has been approved on July 2006.

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