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Head of Sub- Office (VN#TR/2017/149) 825 views29 applications

Classification: 6 months Special Short Term Graded Contract -with possible extension (NOA)

General Functions:

The conflict and violence in Syria has continued to create surges of people crossing the borders from Syria into neighbouring countries. The number of Syrians registered or awaiting registration in host countries has surpassed 4 million and 6.2 million have been displaced inside Syria. Host governments and humanitarian actors, including IOM, are providing relief assistance and protection to this extremely vulnerable population living with host families and in increasingly crowded camps and settlements. The combination of an extremely large displaced population and the accelerating rate of new arrivals is posing a growing challenge to reception communities’ capacity and host government’s response mechanisms.

As a member of the UN Humanitarian Country Team in Syria and all concerned neighboring countries (Jordan, Lebanon, Iraq, and Turkey), the IOM Director General has activated the L3 Emergency SOPs to enhance organizational humanitarian assistance and priorities related to IDPs, refugees and returnees, and is actively participating in the emergency response within this rapidly changing humanitarian context. Security Council Resolution 2191, has superseded earlier adopted SCR 2165, allowing UN and its partners to provide cross border assistance from Turkey to Northern Syria.

As of July 2017, Turkey is hosting over 3 million Syrian refugees. In October 2014, the Government of Turkey adapted the Temporary Protection (TP) Regulation that extends protection and assistance to all Syrians in Turkey and provides refugees with rights and duties and the framework to access health care, education, and social assistance.

IOM’s strategy for Turkey as indicated in the 3RP (Regional Refugee and Resilience Plan) is three-pronged; firstly, i) provision of humanitarian assistance focusing on the distribution of food, non-food items, cash vouchers, winterization and provision of transportation, ii) to ease the burden on national and local structures through the establishment of multi-service community centers offering protection and social stabilization for the refugees as well as increase access to education and iii) supporting the resilience of refugees and host communities through livelihoods, community stabilisation and income generating activities.

In line with this strategy, IOM is seeking a Head of Sub Office to support in integrating the various activities and teams in IOM’s Hatay and Sanliurfa Field Offices in coordination with the relevant units of IOM Turkey. The Head of Field Office will report directly to the Head of Sub-Office. The successful candidate will support the implementation, and co-ordination of all IOM activities in the Field-Office, including resource management, reporting, monitoring and evaluation in line with IOM Mission guidelines.

Major Duties and Responsibilities:

  • Assist in developing and maintaining working relationship with district and provincial Governmental authorities, United Nations agencies, International Organizations and non-governmental organizations (NGOs).
  • Manage the various teams and units in the field office, ensuring that activities are coordinated and implemented in line with IOM priorities and the refugee and cross border programmes.
  • Working closely with relevant line-managers of each program, provide administrative line management to all staff within the field offices, ensuring compliance with IOM standards of conduct. Monitor staff attendance and performance and provide feedback to IOM Office Gaziantep.
  • Provide updates to Gaziantep Programme coordinators and managers and the Head of Office on any issues or concerns observed at the field office in relation to program activities or field staff performance.
  • In close coordination with the Head of Sub Office in Gaziantep, assist in monitoring and overseeing of all aspects of the operational, logistical, human resources, administrative, financial activities of the field-office in accordance with IOM’s rules and procedures, and in close coordination with relevant units in Gaziantep and Ankara.
  • Responsible for compliance with IOM Procedures in the area of administrative, financial and logistical procedures, including payments of daily workers, volunteers, warehousing and fleet management and reporting to the Resource Management Officer (RMO) and Procurement Officer.
  • Bring to the attention of the relevant Programme Coordinator and Project Managers any projects which are not meeting timelines or where quality standards are not being met and suggest solutions for improving the existent quality control system.
  • Act as a focal point for projects for respective Programme Managers, providing them with programme specific reporting and any other programmatic related information.
  • Share information within allowed limits with the local authorities updates as regard projects’ progress and coordinate their support in collaboration with the Government Liaison Coordinator.
  • Assist in coordinating all reports and administrative activities in the AOR (Area of Responsibility) are submitted to finance and RMO timely and accurately following all IOM policies and procedures. Ensure that all efforts are made to prevent fraud.
  • Provide information to the Head of Office, Programme Coordinators, and the CoM on immediate humanitarian assistance needs identified by provincial authorities and the government.
  • Attend security meetings and to report significant security issues and incidents to the Security Officer and Head of Sub-Office.
  • Coordinate closely with the designated Officer in Charge of United Nations Department for Security and Safety (UNDSS) in the region, civilian and military governmental authorities, donor representatives, muhtars and others to ensure security for all IOM staff members and sub-contractors enforcing the mission security regulations to protect mission staff and property.
  • Perform such other duties as may be assigned.

Required Qualifications:


  • Master’s degree in Political or Social Science, Business Administration, or a related field from an accredited academic institution; or
  • University degree in the above fields with two years of relevant professional experience.


  • Field experience in migration and refugee assistance, relief activities targeting IDPs, returnees, conflict-affected communities and vulnerable migrants;
  • Experience in a complex humanitarian emergency or post-conflict environment; Experience in IDP/refugee protection or relevant human rights and legal experience;
  • Good level of computer literacy.


  • Fluency in English is required.
  • Fluency in Turkish is an advantage.


Required Competencies

• Accountability – takes responsibility for action and manages constructive criticisms
• Client Orientation – works effectively well with clients and stakeholders
• Continuous Learning – promotes continuous learning for self and others
• Communication – listens and communicates clearly, adapting delivery to the audience
• Creativity and Initiative – actively seeks new ways of improving programmes or services
• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
• Performance Management – identify ways and implement actions to improve performance of self and others.
• Planning and Organizing – plans work, anticipates risks, and sets goals within area of responsibility;
• Professionalism – displays mastery of subject matter
• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.
• Technological Awareness – displays awareness of relevant technological solutions;
• Resource Mobilization – works with internal and external stakeholders to meet resource needs of IOM.


Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

Please be advised that this is a local position and as such only applications from candidates with a valid residence / working permit residing in Turkey will be considered.


How to Apply:

Interested candidates are requested to submit their application including the most recent CV with a cover letter in English with contact details (name, position, phone and e-mail details) of three references by indicating name of the position applied with its VN number in the subject line of the e-mail to or to IOM Birlik Mahallesi Sehit Kurbani Akboga Sok. No:24 06610, Çankaya, Ankara Turkey by the end of 01 January 2018.

Please note that only shortlisted candidates will be contacted.

More Information

  • Sector Civil Society
  • Level Manager
  • Highest Degree Master
  • Experience 4-9
  • Language Level English (C2, Level 6, Advanced)
  • This job has expired!
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Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.

With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.

The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.

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