MEAL Officer

About the job

Overall purpose of the role: To undertake monitoring, evaluation, accountability and learning activities for DRC Turkiye in the designated operation areas and accordingly improve programme quality by continually sharing MEAL information with programme teams.

Geographic Scope:

This role will be placed in one of the project offices (as main duty station) and will cover the responsibilities of all project offices. Ensures that these offices are timely informed regarding the compliance of programme activities to DRC MEAL procedures and guidelines. The role provides inputs to the development of country strategies, which are translated into action plans and day-to-day tasks.

Duties and Responsibilities:

Monitoring and Evaluation (40%)

• Support the MEAL Coordinator in designing and developing data collection methodology and tools for ongoing grants according to agreed MEAL Plans.
• Undertake data collection for baseline, end-line surveys, outcome monitoring and ad hoc assessments in collaboration with the programme teams for all grants according to the nature of indicators in relevant log frames.
• Undertake field monitoring visits and qualitative data collection (FGDs, case studies) in both sub-offices and partner organizations and report the findings.
• Ensure high-quality monitoring data by undertaking quality measures at all steps of the data management process.
• Provide technical supervision to MEAL Assistants in designated areas and contribute to their professional growth.
• Participate in the evaluations (external and internal), mid-term reviews and any other assessments by information sharing, coordinating in the field project offices, and organizing training and data collection processes.
• Support the MEAL Coordinator in coordinating MEAL activities in DRC and with partners e.g. organizing MEAL workshops, developing MEAL Plans and tools, training and conducting data collection etc.
• Ensure that the programme participants are treated with respect and dignity while undertaking MEAL activities and that any concerns and suspicions regarding breaches of the code of conduct are reported timely.
• Ensure that clear consent is asked from programme participants in all MEAL activities and that data protection commitments (Turkish Data Protection Law and European GDPR) are observed in the data processing steps.

Reporting and Information sharing (30%)

• To regularly update and share common reporting mechanisms e.g. monthly trackers, ActivityInfo, quarterly reports and any other types of reports which is required by grants teams.
• Prepare outcome-related project updates for the Grants Review Meeting and present them with details as appropriate. 
• Review partners' MEAL-related reports e.g. monthly trackers and narrative reports in collaboration with Grants and Partnership teams and provides timely feedback.
• Undertake information-sharing meetings with programme teams after conducting any type of data collection e.g. baseline, end-line, outcome monitoring or evaluations and develop joint follow-up action plans.
• Produce narrative reports for key monitoring mechanism e.g. outcome monitoring surveys, baseline and end-line surveys etc.

Accountability and Learning (30%)

• Ensure that programme teams are timely informed regarding the compliance of programme activities with DRC accountability principles e.g. through MEAL Workshop, Kick-off meetings etc.
• Supervise MEAL Assistants in receiving, logging and following up Feedback through FCRM channels
• Ensure all feedback received in the FCRM Desk is followed up with relevant teams and responded to according to the FCRM Guideline.
• Contribute to the programme participants’ awareness promotion about DRC FCRM and CoC through various means of information dissemination e.g. posters, flyers, business cards, social media, WhatsApp groups, online and in-person meetings etc.
• Ensure that the awareness of programme participants is regularly monitored about DRC FCRM and CoC and communities are consulted on the ways to improve their participation within DRC’s programme cycles.
• Ensure that the FCRM Channels (Hotlines, WhatsApp, FCRM Boxes) are functional in DRC area offices and partners’ premises and are timely responded to.
• Participate and contribute to the CHS self-assessment and annual improvement plan reviews.
• Work and liaise with both DRC and partners programme teams in both area and sub-office at the area level to ensure lessons learnt, challenges and efforts to overcome them are collated and documented for annual review purposes and to be reported annually to DRC HQ

Additional Responsibilities

• The responsibilities of this role are not limited to the tasks outlined in this job description. Additional duties may be assigned by the hiring manager as required.

About you

To be successful in this role we expect you to have university degree in social science, statistics or a relevant field.

Moreover, we also expect the following:

Required

• At least 3 years of experience at the national or international NGOs in MEAL, AAP or Information Management and Reporting
• Strong skills in designing and managing data collection tools in KOBO Toolbox
• Strong data analytical skills in Excel, SPSS or similar platforms
• Strong skills in at least one data visualization tool e.g. PowerBI
• English proficiency
• Turkish or Arabic fluency (One should be fluent and the second is an asset)

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 5 Months (with possible extension based on fund availability and performance)

Band: H – Non-Manager

Designation of Duty Station: One of the project offices (Hatay, Kahramanmaraş, Kilis, Şanlıurfa). Duty station will be determined based on the selected candidate’s preference

Start date: 01.08.2025

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for nationals.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

We strongly encourage internal candidates to apply. Internal candidates are defined as (a) current employees or consultants presently employed by DRC or (b) individuals who have held a contract with DRC for a minimum of six months within the last 12 months.

Closing date for applications: July 6, 2025

For further information about the Danish Refugee Council, please consult our website drc.ngo.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 6500 employees in around 35 countries. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.