Field Associate (Re-advertisement) (Ref: FA-Urfa-2022)

United Nations High Commissioner for Refugees(UNHCR) Şanlıurfa
Tam Zamanlı
Bu ilan yayından kaldırılmış Görüntülenme : 2742


İlan Detayları

Standard Job Description

Organizational Setting and Work Relationships

The Field Associate is normally supervised by the (Senior) Field Officer or Head of Office and performs a variety of functions related to Field activities within the office. The supervisor defines general work objectives and provides necessary advice and guidance. The Field Associate may supervise some General Service support staff. The incumbent keeps frequent internal contacts with staff members in the same duty station to exchange information, to establish understanding of respective needs; to ensure provision of services and resolution of problems and with the external contacts generally with officials of national and international institutions, leaders of the refugee community, local population and/or Implementing Partners (IPs) on subject matters which may be of importance to the Organization. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. 


- Monitor the situation in the AoR, collect data and other information relevant to UNHCR and report to the supervisor accordingly.
- Monitor the implementation of UNHCR programme including the delivery of all assistance items and monitoring of infrastructure.
- Undertake regular visits to various sites in order to assess needs of persons of concern, with particular attention to vulnerable groups.
- Keep regular contacts with local authorities and implementing partners as requested by supervisor.
- Act as interpreter when required.
- Contribute to the preparation of status and progress reports by providing info, preparing tables, etc.
- Assist in administrative tasks as required such as preparation of reports and meeting authorized personnel and assisting them during field missions.
- Inform and act on the reports received on persons of concern within the refugee community or from the local authorities.
- In coordination with implementing partners, assist in the reception, registration and provision of assistance to persons of concern to UNHCR.
- Negotiate with local authority counterparts, partners and populations of concern.
- Represent UNHCR in physical monitoring of projects.
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses
Business Administration, Law, Political Science

Relevant Job Experience

  • Completion of UNHCR learning programmes or specific training relevant to functions of the position.
  • UNHCR field experience.

Functional Skills

  • *IT-Computer Literacy
  • CO-Drafting and Documentation
  • CL-Multi-stakeholder Communications with Partners, Government & Community
  • PG-Programme Management (programme cycles and reporting standards)

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

- Turkish language proficiency is essential. Fluency in Arabic and/or Kurdish will be considered as a strong advantage.

- The essential functional skills: field experience with UNHCR and/or with other humanitarian organizations, computer literacy, multi-stakeholder communications with partners, interviewing and counselling refugee/asylum seekers, reporting and drafting skills, data presentation, and facilitation skills.

- Desirable functional skills are : program Management (project formulation, program cycles, and reporting standards), Results-Based Management, Age, Gender, Diversity (AGD), Refugee Protection Principles, and Framework.

- The incumbent should have strong interpersonal skills and maturity to liaise with government officials and build collaborative respectful relationships with all stakeholders.

-The incumbent should be flexible to respond to changing circumstances in the operational or office environment, including those that may require long working hours.

Operational context

Occupational Safety and Health Considerations:

The region is exposed to a moderate threat of earthquakes as it is outside of the South Anatolian Fault Line. It enjoys a relatively low crime rate and there is no direct crime threat against the UN. Nevertheless, strong cultural and security awareness and sensitivity are required.  

The measures are in place to ensure that the UNHCR vehicles are in good driving condition, regularly maintained, and appropriately equipped for road transport. The drivers are well equipped with the skills required to drive safely in the relevant environments.

There is no designated UN examining physician/hospital in Sanliurfa. However, health facilities, including both public and private hospitals with relatively high level of care are available locally.

The operational circumstances might create a stressful work context thus capacity for self-care is critical. The health and well-being of colleagues are a top priority for UNHCR and adequate support to strengthen individual resilience will be provided by the Staff Counsellor and Peer Advisors.

Nature of Position:

Under the supervision of Sub-Office Gaziantep, the Field Unit (FU) Sanliurfa covers UNHCR's activities in three provinces of Southeast Türkiye namely Adiyaman, Mardin, and Sanliurfa, where a total of more than 491,000 registered Syrian refugees live in the host communities. The incumbent will report to the Assistant Field Officer (NOA) under the supervision of the Head of Sanliurfa Field Unit. Advice and operational support will also be received from the Senior Field Officer in Sub-Office Gaziantep. The incumbent will:  

  • Monitor the movements along and across the border and alert the supervisor of any incident or other relevant observation in the field. 
  • Observe the interviews for voluntary return with Syrian refugees, which are conducted at PDMM Sanliurfa premises in the city and at the border gate Akcakale, to ensure the voluntariness of applicants' decision for return. 
  • Provide counseling on the consequences of voluntary return and specific protection risk, including referral for appropriate actions to relevant institutions and/or I-NGOs.  
  • Prepare daily reports and statics on voluntary return interviews and record them in the online database.  
  • Update the provincial and district fact sheets. 
  • Keep regular contact with the partners, including the provincial directorates for migration management (PDMMs) and other local institutions to monitor and report on the implementation of the activities, including as a member of the Multi-Functional Team. 
  • Contribute to the development, implementation, and monitoring of FU’s direct implementation activities.
  • Coordinate the needs assessment exercises with relevant colleagues and functional units. 
  • Provide timely inputs for the FU’s weekly reports and as necessary for other regular and ad hoc reports. 

Living and Working Conditions:

Sanliurfa is a B category family duty station.This is a position in Sanliurfa Field Unit (FU), operating within the structure of UNHCR Southeast Turkiye operations; the nature of the position is such that requires strong motivation and dedication, entailing daily visits to the districts, local institutions, and partner organizations as well as meetings with refugees and members of host communities when required. Additionally, as the FU’s area of responsibility covers Adiyaman province as well, the prospective staff should be able and ready to travel and stay in Mardin or other provinces as deemed appropriate. The transportation for official missions is provided by UNHCR.

Staff safety is paramount to UNHCR and all official movements have to be cleared by the UN Department of Security and Safety. The organization’s risk management focuses on the prevention of staff involvement in tasks/missions which may pose a danger to the staff’s health and safety. Mardin is classified as Security Level 4 and Sanliurfa and Adiyaman are classified as Security Level 2 locations, except for the 10 km belt area from the border between Syria and Turkiye which is classified as a Security Level 4 area. The FU office is well-protected with security guards, CCTV, and other security measures in place at the office. Security awareness is a core responsibility of staff members as well, and in this regard all UNHCR staff are required to undertake the mandatory course of basic Security in the Field (BSAFE).

UNHCR office is in the center of the city, which has a population of more than 2 million residents and 378.5 thousand Syrians.

To fulfill his/her role the incumbent will spend a substantial percentage of her/his time working outside of the office, engaging daily with authorities, various partners, and with persons of concern.  This will include regular road missions to Adiyaman and Mardin, the other two provinces under the area of responsibility of the Field Unit Sanliurfa. Long working hours might be required occasionally.

Access to accommodation in Sanliurfa, supply, and transport facilities is good. Apartments and flats are available and generally in good condition with services such as water, gas, electricity, and internet. The public bus transport network is well-developed. Taxi transport is available and affordable.

There is an airport in the city with frequent, daily flights to several locations in the country.

The leisure and recreational facilities are available and accessible though limited in number.

Functional Clearance

This position doesn't require a functional clearance

Additional Qualifications


CL-Multi-stakeholder Communications with Partners, Government & Community, CO-Drafting and Documentation, IT-Computer Literacy, PG-Programme Management (programme cycles and reporting standards)



Business Administration - Other, Law - Other, Political Science - Other

Work Experience


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator

Other information

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.

The English version is considered original and authoritative, translation to other language(s) serve the purpose of advertisement of local positions where applicable but are not considered as official translations

Staff members must serve for a minimum of one year following assignment before being considered eligible to apply for another position within the same category. The minimum one-year requirement is waived in respect of staff members whose position is being changed or whose assignment/appointment through the joint staff/management review body is in a replacement capacity.

Candidates must be primarily Turkish nationals. The minimum educational requirement for this position is a university degree.

A break of minimum 31 days is required before a staff member who currently holds a Fixed Term or Indefinite Appointment may be rehired on a Temporary Appointment. This requirement is waived if the staff member is selected for a Temporary Appointment in another duty station.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.

External candidates must be legally present in Türkiye at the time of application, recruitment and hire.

Non-Turkish citizens are required to submit a valid Turkish residence permit to be considered. Please upload your residence permit document under the Certifications section, select the type as Personnel Administration - Other.

Your application will NOT be considered if a valid residence permit is not attached to the application. (for non-Turkish external candidates only)

How to Apply                                                                                       

Please note that the applications are only accepted through Workday URL provided.

For further information on how to apply please visit UNHCR - Application and selection


United Nations High Commissioner for Refugees(UNHCR)

Birleşmiş Milletler Mülteciler Yüksek Komiserliği, 14 Aralık 1950 tarihinde Birleşmiş Milletler Genel Kurulu tarafından kuruldu. UNHCR’a , dünya genelinde mülteci sorunlarını çözmek ve mültecileri korumak amacıyla uluslararası faaliyetleri koordine etme ve yürütme görevi verildi. Asıl amacı mültecilerin haklarını ve refahını savunmak olan UNHCR, her bireyin sığınma talebinde bulunabilmesini ve başka bir ülkede mülteci olarak güvenli bir şekilde barınabilmesini sağlamak için çalışır. Aynı zamanda, eve gönüllü dönüş, yerel entegrasyon ve üçüncü bir ülkeye yerleştirme seçeneklerini de mümkün kılar. Ayrıca, Örgüt’ün görev alanı içinde vatansız kişiler de bulunur. UNHCR altmış yılı aşkın bir süredir, milyonlarca insanın hayatına yeniden başlamasına yardım ediyor. Bugün ise 7.190 çalışanıyla, 120 ülkede, yaklaşık 36.4 milyon insana el uzatmaya devam ediyor.

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