General Description of the Programme:
GOAL is an international emergency and development NGO dedicated to alleviating the suffering of the poorest and most vulnerable. GOAL was established in 1977 and is currently operational in 13 countries world-wide. GOAL has been working in northern Syria since 2013, responding to the acute needs of conflict-affected communities both through direct implementation and through partners, delivering food, non-food programming, water, sanitation and hygiene (WASH) services. GOAL has been contributing to the urban refugee responses in Turkey since 2016 with a focus on enabling access to health service and the protection services for vulnerable and marginalized asylum seekers in Turkey.
Overview of the Link Program
GOAL seeks a Field Operations Assistant for its ECHO-funded LINK program. The program aims to connect vulnerable and marginalized communities to available state and non-state services in Ankara, Gaziantep, Sanliurfa and Adana using the outreach, advocacy and Individual Protection Assistance (IPA) approaches. Link will address and mitigate protection concerns of the vulnerable/marginalized refugees through provision of critical information and raising their awareness on their rights, obligations and services available in Turkey, by sensitization/advocacy (targeting key stakeholders and service providers, etc.) activities and Individual Protection Assistance (IPA) services to assist vulnerable individuals to access to basic, social and protective services available under the provisions of Temporary and International Protection regulations in Turkey. In Gaziantep and Sanliurfa the program will exclusively target the semi-nomadic groups including Dom, a marginalized community currently excluded from most services.
Based in Gaziantep and managed by the Office Manager, the position holder will be supporting and working in close collaboration with Link IPA & Outreach teams and the Deputy Program Manager (DPMs). Overall, she/he will be responsible to support office managers and LINK teams in smooth running of Gaziantep office and daily operations including following up with procurement and logistic needs of the LINK program.
Duties, objectives and competencies
- Staff Support: Facilitate the functioning of the GOAL Office in Gaziantep as directed by the Office Manager and in close collaboration with LINK program teams:
- Support system functions within the office to ensure that LINK staff in the office have adequate support.
- Support the LINK staff in the office and through their field activities including but not limited to ensuring and maintaining a suitable workspace and appropriate equipment, utilities and supplies in place at all times.
- Support the program functions defining the needs, raising purchase requests, ensuring purchases done on time, stored adequately, etc.
- Work with supervisor to ensure that the Gaziantep Office remains within the budget allocation for operational and programmatic expenditures and contribute timely, accurate and efficient use of budget available.
- Logistics: Provide support with the logistic needs of Gaziantep office as directed by the Office Manager:
- Follow the payments of utility bills of the premises in Gaziantep, make sure that they are paid on time.
- Ensure timely repairs and maintenance of Gaziantep office ensuring all utilities and equipment, etc. are working to an adequate standard.
- Support the relocation of premises and equipment as needed,
- Ensure the regular delivery of drinking water at all locations,
- Monitor stocks and use of consumables and the functioning of equipment/assets, and actions accordingly,
- Ensure materials and goods requested from program side adequately received, stored, tracked and maintained until they are delivered to beneficiaries. Create material list, complete regular list checks.
- Monitor and control local stores including programme stocks; maintain stock cards, prepare Goods in Dockets, Delivery Dockets etc. as per GOAL Logistics policies,
- Raise the PRs for logistics and program needs (including consumable i.e. food and non-food items office supplies, etc. promptly,
- Ensure all Logistics paperwork for the Gaziantep office is properly completed and filed,
- Procurement: Facilitate the functioning of the procurement of GOAL Office in Gaziantep as directed by the Office Manager and requested by the program teams:
- Initiate systems and program procurements as needed in collaboration/cooperation with the procurement team; guesthouse and office-related supplies, furniture and hardware as needed,
- Support the Procurement teams based in other locations collecting quotations locally, scanning and emailing etc.
- Ensure that all procurement is carried out in a timely manner and in accordance with GOAL’s procurement manual,
- Provide assurance to GOAL’s management that GOAL’s procurement practices provide the highest value for money, through leading assurance and control framework,
- Follow up with procurement charts and authorization table accordingly.
- The above list of duties is not exhaustive list. The Gaziantep Field Operations Assistant is expected to complete additional responsibility and tasks as requested by the direct supervisor.
- Minimum two years’ experience in procurement/logistics
- Degree in relevant field (engineering, economics, sales and marketing,…etc)
- Excellent communication skills
- Good English language skills
- Solution focused, team player, able to work in a flexible, supportive manner to colleagues
- Competent computer skills, in particular MS Word and Excel
- Able to travel in city and to other cities
- Experience of working in the NGO sector
- Medium level Arabic language
Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted.
Application deadline is 19 December 2019.
General terms and conditions
Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.
Accountability within GOAL
Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:
- Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
- Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
- Report any concerns about inappropriate behaviour of a GOAL staff or partner.
This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.
GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households. GOAL worked in Turkey in 2015-2016 to respond to the Health needs of Syrians in Turkey and will resume programming in Turkey in 2018 with a focus on Protection needs.