Human Resources Manager (National Post) (Ref: CWW-HRM-241119)

Concern Worldwide Şanlıurfa
Human Resources Manager
Tam Zamanlı 4-9
İngilizce (C2, Level 6, Advanced),Türkçe (C2, Level 6, Advanced)
Bu ilan yayından kaldırılmış Görüntülenme : 1241


İlan Detayları

Qualified female candidates are strongly encouraged to apply

Concern Worldwide is a non-governmental, international, humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Concern has been working in Turkey since August 2013 and is currently looking for a qualified Human Resources Manager (HR).


Job Title                                  HR Manager (National Post)

Location                                 Şanlıurfa

Reporting line                        Systems Director

Supervisory Responsibility  HR Officers and HR Assistants

Contract Length                     Fixed term; (extendable)

Job Grade                               C

Job Purpose

Under the line management of the Systems Director, the HR Manager will be responsible for managing the human resources function for Concern Turkey Programme based in Şanlıurfa. The HR Manager is responsible for implementing all HR systems in line with Concern policies, best practices, Concern Turkey Staff Handbook and Turkish Labour Law.  S/He is privy to private and sensitive information and must understand the need for total confidentiality.

Duties and Responsibilities:

1) Facilitate and implement the recruitment activities in conjunction with relevant staff, formulate and implement action plan derived from agreed policy to ensure the people needed by Concern are available in terms of numbers and the necessary experience, qualifications and skills.

Performance Standards

  • Coordinate with relevant staff and maintain the standard recruiting and hiring process according to the National Staff Handbook
  • Provide support to managers in preparation and review of job descriptions in accordance with the recruitment guidelines
  • Establishing recruitment, selection and appointment systems and procedures that are in line with the labour laws of Turkey and Concern’s policies and procedures, ensuring staff are familiar with the Concern Code of Conduct and Associated Policies
  • Longlist applications for review and facilitate shortlisting of applicants with the hiring manager 
  • Schedule and arrange tests and/or interviews for shortlisted candidates and ensure that interview panel members are properly approved by CD
  • Conduct test/ interviews using appropriately designed interview questions for each grade as agreed with interview panel
  • Support the hiring manager to evaluate and select potential candidate
  • Conduct mandatory reference check
  • Prepare offer letter as per agreed grade
  • Initiate the process for SGK
  • Issuing all national staff contracts, ensuring they are in line with Turkish labour law using a standard contract format, propose appropriate changes in accordance with labour law in consultation with the legal advisor
  • Facilitate new staff orientation and introduction according to the agreed induction plan

2) Prepare monthly Payroll and calculate the benefits of the staff on regular basis:

Performance Standards

  • Manage payroll of national staff in liaison with Finance team to ensure all local staff receive the correct monthly payments on time
  • Check and verify the CTO claims
  • Maintain accurate records of staff leave etc. and ensure all staff are aware of entitlements and procedures for applying for leave etc.
  • Prepare and review HR Budget as required including for cash forecasting of payroll
  • Facilitate any other allowances if applicable as per policy and incorporate with monthly payroll for payments

3) Staff orientation about Policies and procedures:

Performance Standards

  • Ensure all HR policies and procedures are properly explained to all staff during orientation meetings and on a regular basis whenever there is change
  • Advising programme managers on HR matters including training, objective setting, performance management and disciplinary/grievance procedures
  • Ensure implementation of policies and procedures and support the SD/CD in development of new (or revision of) HR policies or guidelines as and when needed

4) Support and facilitate staff development and the implementation of the Performance Development Review, ensuring that it operates equitably and consistently across the Organization

Performance Standards

  • Establish and monitor the implementation of Performance Development Review and probation system, ensuring that it operates equitably and consistently across the organization
  • Collate/ oversee annual staff development plans for the organisation to meet individuals’ development needs
  • To support and promote the standards outlined in the Concern Code of Conduct and Associated Policies to their team, partner organisations and beneficiaries, and be committed to providing a safe working environment
  • Ensure all staff are briefed and understand the PDR process and are aware of the Concern Turkey Training policy. 
  • Maintain a database of training providers relevant to Concern and follow up with training providers when needed.

5) Maintain staff personnel files and database

Performance Standards

  • Ensure all recruitment and selection records of new staff and other documents required are properly filed and ensure the confidentiality of all such records
  • Maintain all necessary documents in staff files
  • Maintain updated database of employees and an up to date organogram and produce standards HR indicators reports
  • Maintain record of incoming CVs in accordance with relevant regulations of data protection
  • Oversee maintenance of leave records of all staff

6) Maintain HR related Administrational tasks in line with Concern standards and national workplace health and safety standards:

Performance Standards

  • Establish and oversee maintenance of a comprehensive confidential electronic and paper data base/filing system for all employees
  • Oversee maintenance of updated Concern’s Contact
  • Manage process for work visas, resident permits and work permits ensuring all paperwork is completed in time for non-Turkish national staff and according to Turkish legal requirements
  • Ensure exit interviews are carried out with all national staff leaving Concern and undertake analysis of these

7) Team Management

Performance Standards

  • Manage the HR Department team based on a thorough understanding of globally accepted good HR principles and practices. Ensure the implementation of the Concern Turkey National Staff Handbook by training, coaching and mentoring HR staff
  • Lead and manage HR department staff, contributing to their capacity building and career development.
  • Coach all team members to ensure they fully understand outcomes, which are expected of them, through Concern’s Performance Development Reviews system (PDR’s).
  • All other reasonable tasks as requested by SD




  • Bachelor degree in relevant discipline such as HR Management, Business Management
  • At least 3 years demonstrated professional manager level experience in HR systems or equivalent in accordance with Turkish Labour law
  • Manager level experience of handling cessation and all other compensation and benefits, payroll management, HR planning, employee relations, health and safety, and training & development evident from candidate’s CV
  • Fluent in written and spoken English and Turkish


  • Command of Arabic would be an advantage
  • Previous working experience in the NGO sector
  • Good command of Microsoft Office Professional
  • Knowledge and hands-on experience of commonly used HR Information Management software in Turkey

Special Skills, Aptitude or Personality Requirements:

  • Strong interpersonal and communication skills and demonstrated ability to interact with other people effectively and diplomatically
  • Good communication skills i.e. advisory/instruction skills, networking skills, team building skills
  • Commitment to maintaining confidentiality
  • Ability to negotiate and assist in the resolution of disputes, conflict or interpersonal challenges
  • Attention to detail
  • Be culturally sensitive and empathic to others and ability to work with culturally diverse team
  • Ability to represent the organisation
  • Ability to work within strict deadlines and emergency situations
  • Strong problem solving skills, high levels of initiative and a very proactive approach to the work
  • Delegation, time management and prioritizing skills
  • Empathy with Concern’s mission, vision and goals, and our target group

If you feel that your qualifications and experience match our requirements, and you share a commitment to Concern’s values, please send both a covering letter and an up-to-date CV.

Please note, both CV and cover letter should be in English and the role you are applying for mentioned clearly in the email subject-header

Equal opportunities: Concern values diversity in the workplace and is a committed equal opportunity employer. We encourage applications from all suitable candidates regardless of gender, race, family or marital status, ethnicity, age, sexual orientation, disability, class, caste or religion.

  • Qualified female candidates are strongly encouraged to apply
  • Please detail the position applied for in the email subject-header
  • Only short-listed candidates will be contacted for interview
  • Application Closing Date: 24.11.2019
  • Please note that candidates may be interviewed prior to the closing date for applications

Concern Code of Conduct and its Associated Policies

Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

Concern Worldwide

Concern Worldwide works with the world's poorest people to transform their lives.
We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries.
We work in partnership with the very poorest people in these countries, directly enabling them to improve their lives, as well as using our knowledge and experience to influence decisions made at a local, national and international level that can significantly reduce extreme poverty. In 2015, we positively impacted the lives of 22.5 million people.
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