I – Position Summary
CARE Turkey is working to provide humanitarian aid related to the crisis in Syria through direct implementation cross-border and within Turkey, with much of the field implementation work being carried out by partner organizations in Turkey and CARE Syria’s Northern Hub. The main purpose of this role is to provide strong coordination of the CARE Northern Syria Hub MEAL system, enhancing the quality and accountability of our work and the work of our Partners.
The MEAL Coordinator will be responsible for ensuring the North hub:
- Generated adequate verification of partner field activities,
- Provides adequate support to partners on MEAL,
- Has sufficient good quality data available to be informed of the effect on the targeted populations,
- Builds an evidence base from reports, assessments and analysis to inform management decision making,
- Receives regular, timely and context-specific, meaningful feedback from beneficiaries and partners and that feedback effectively informs and signals areas where attention is required,
- Is supported with sufficient information on learning to support continual improvement of projects.
This role will drive the consolidation of the CARE MEAL approach working closely with partner and program staff and other CARE hubs. S/he will work to continuously improve project-level M&E with a specific focus on the following areas; qualitative and quantitative data collection, assessment scheduling and coordination, data analysis and use, and quality monitoring. The MEAL Coordinator will ensure that all Partner projects are continually monitored for their effectiveness and appropriateness and that lesson is documented and communicated to inform on-going implementation and future programming. This includes the coordination of CARE MEAL consultants at field level. S/he will guide Partner teams in achieving outcome/impact focused projects and accountability to beneficiaries in line with international standards. They will generally coordinate MEAL across the program to ensure a standard level of quality and that learning and accountability systems are working effectively.
II – Responsibilities
Job Responsibility #1 (40%)
MEAL coordination & improvement
- Ensure up to date Results workbooks for all projects agreed with partners and program teams, as well as the regular tracking of project indicators and progress.
- Ensure MEAL tools are in line with the standard developed a package for partner, CARE and third-party monitoring and coordinate periodic reviews of the tool package based on feedback from use in the field.
- Ensure all MEAL reports are reviewed by MEAL staff and program and that constructive feedback is given to Partner field staff with relevant follow and support provided.
- Coordinate monthly data submissions from partners and to the MEAL Manager ensuring the use of standard templates and strong review and feedback to partners.
- Ensure that the North hub contributes effectively and proactively to the WoS MEAL harmonization process by supporting the MEAL Manager on those allocated to the N hub.
- Ensure that data collection and entry methodologies used at field level are those that have been agreed between hubs and that partners are satisfied that they are fit for purpose.
- Ensure SADD data and data on gender dynamics is regularly collected and used in the analysis.
- Coordinate use of the verification standard operating procedures to ensure appropriate verification of distribution projects and make sure that CARE partners are using CARE procedures for beneficiary registration and verification in the field.
- Support the MEAL Manager & IM coordinator to contribute to the development of a CARE Syria data management system.
- Use monthly data to produce information at CO level in accessible and visible formats for different strata of staff to encourage a culture of data use and evidence-based decision making.
- Strengthen data analysis and use across the program by ensuring program teams have the MEAL information they need for program review and design.
- Ensure effective scheduling of MEAL led assessments, surveys and evaluations, as well as the analysis and dissemination of findings.
- Support the implementation of the data protection protocol in the North hub and regularly assess compliance by CARE and Partner staff until the IM Coordinator is in place.
- Encourage a culture of data use and evidence-based decision making by using and displaying updated data in the office to demonstrate progress and areas of concern.
Job Responsibility #2 (30%)
Partner support in MEAL
- Ensure sure that all the relevant CARE and partners staff know CARE MEAL minimum standards for Syria and are working towards meeting them.
- Ensure positive and effective on the job coaching from CARE MEAL team to partner MEAL teams.
- Provide constructive feedback on MEAL outputs to Partner MEAL teams and track MEAL related issues in the MEAL issue tracker, focusing on finding supportive solutions.
- Update the capacity assessments for partner MEAL departments in line with the partnership approach and OCA process.
- Support the MEAL Manager to produce and implement capacity development plans for each partner on MEAL and monitor progress.
- Contribute to partnership monitoring by participating in partner review meetings and processes.
- Provide training and capacity building to CARE and partners on MEAL areas that require improvement as per capacity development plans and ad hoc.
- Ensure positive and effective communication between the CARE MEAL Officers and Partner MEAL staff (and CARE program team).
- Ensure that staff and partners fully understand the function of MEAL in quality assurance and strengthen a culture of open reflection and improvement.
Job Responsibility #3 (20%)
Accountability & Learning
- Work with the Accountability officer and partners to set up and monitor suitable feedback channels for beneficiaries on the project by project basis.
- Support the MEAL Manager to ensure that the CARE CRM system is being followed by all CARE partners, where relevant.
- Ensure that accountability is mainstreamed across the different CARE programs and reflected in the MEAL activity plans.
- Support program and field staff to ensure that projects are carried out with participation from all affected communities (including children, where relevant) and that information is shared with affected communities.
- Support the MEAL Manager to develop and report on accountability, protection and participation-related indicators and issues.
- Ensure that CARE promotes transparency throughout all stages of implementation by facilitating information sharing with key stakeholders, including beneficiaries, ensure that CARE promotes transparency throughout all stages of implementation.
- Ensure learning reviews are conducted for all projects, appropriate to length, scale and complexity.
- Produce learning review reports and actions per project and compile the synthesis of learning across projects and sectors.
Job Responsibility #4 (10%)
- Provide direct supervision of the MEAL Officers and Assistants through the performance review process.
- Provide overall management support to field-based MEAL staff through regular contact, remote supervision/mentoring, direct training.
- Identify training needs of staff and conduct trainings to address the capacity gaps, in collaboration with their line-manager and the human resources department.
- Ensure an open and engaging environment for MEAL team staff, focused on supportive supervision, constructive feedback and recognition of effort.
- Ensure maximum ability to manage team and workload by an efficient delegation of tasks, macro management, and careful monitoring of work/life balance.
- Represent CARE in external coordination when requested.
- Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct.
- Any other task as required by line manager.
III – Requirements
- Bachelor’s degree in a relevant subject
- Minimum 2 years of professional experience in MEAL for NGOs
- Minimum 1-year team management experience with an NGO or private company
- Extensive experience in data/database management
- Ability to work both in an advisory and a hands-on implementation capacity
- Strong skills in Excel and other data management software
- Proven capacity to supervise, train and coach staff
- Ability to speak, read and write fluently in Arabic and English
- Ability to facilitate/conduct technical trainings for staff in a remote setting
- Ability to write a clear and effective assessment and project reports
- Excellent communication and influencing skills across a range of stakeholders, but particular with partners
- Politically and culturally sensitive with qualities of patience, tact and diplomacy
- The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances
- Certification in project management or MEAL related technical course
- At least 1 years experience of undertaking a MEAL related role in a remote management humanitarian context
Child Protection Policy
- Child abuse in all forms is unacceptable to CARE Turkey, which recognizes its responsibility to protect children from harm in all areas of its work. CARE Turkey is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.
Discrimination, Abuse and Harassment Policy
- CARE Turkey expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. CARE employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside CARE.
Employment is subject to the possession of valid identification documents (passport, residency card, temporary protection card etc.) and successfully obtaining permission to work by the Government of Turkey (work permit). CARE will submit the work permit application on behalf of the selected candidate after the job offer accepted. Candidate can start to work for CARE only after work permit is received. Failure to provide the required documents or a rejection of a work permit application by the Government of Turkey will result in your employment offer being rescinded.
HOW TO APPLY
Interested candidates, please send a Curriculum Vitae in English and a Cover letter (in a separate file of no more than one A4 page) describing how your skills and experience match the requirements of this post, to the following e-mail address: TURCAREHR@care.org
Applications in languages other than English will not be reviewed.
“Applications are strongly encouraged from female candidates“
Only short-listed candidates will be contacted.
** CARE International is an Equal Opportunity Employer**
- Sektör Sivil Toplum