I – Position Summary
Managed by the Protection Outreach Coordinator, and working in collaboration with program and technical staff, the Protection Outreach Officers will be responsible for planning and implementing community activities with a focus on protection messaging and training. The Protection Outreach Officers will participate in the development of appropriate protection messages and materials; identifying program participants/community activators, in liaison with community leaders; training community activators, and providing supervision and support to community-based activities urban/peri-urban settings. He/she will follow agreed procedures and implement accountability mechanisms in order to ensure high-quality programming and continually improve the support to refugees provided by CARE. As the program expands, Officer will be responsible for line management of Protection Outreach Assistants.
II – General Functions
- Liaison with community leaders and community focal points and recruitment of community activators Working with the Protection Outreach Coordinator and Project Manager to develop appropriate protection messages and materials
- Training of, and support to, community outreach activators
- Reporting on community and outreach activities
- Contributing to the high-quality implementation of CARE’s refugee response
III – Responsibilities
Job Responsibility # 1
Liaison with community leaders and recruitment of community activators (15%)
- Conduct sensitisation activities to introduce CARE to community leaders and community members and gain acceptance for proposed activities.
- Work with colleagues, including the Protection Outreach Coordinator, Project Manager and technical advisors, and community leaders and community activators to schedule and plan community-based hygiene promotion and protection activities.
- Lead the recruitment of appropriate community focal points and community activators who will participate in weekly training sessions, disseminate key messages and help to implement and lead community-based activities.
Job Responsibility # 2
Training of, and support to, community activators (50%)
- Participate in the development of new training curriculum modules and updating of existing modules as required to respond to specific/changing needs, supported by the Protection Outreach Coordinator, Gender & Protection Advisor and Project Manager.
- Support the Protection Outreach Coordinator to liaise with peer organisations regarding specialist topics, to gather accurate and up to date information for dissemination.
- Ensure that appropriate preparation for each training session is undertaken responsibly and on time.
- With the support of the Protection Outreach Coordinator and Protection Outreach Assistants, provide weekly training for community activators to carry out hygiene promotion and protection messaging activities in accordance with agreed plans and procedures.
- Ensure that community activators are aware of accountability mechanisms and their role in implementing these.
- Support the community activators to implement community activities and information sessions and to establish community support networks and mechanisms.
- Build the capacity of, and provide supervisory support to, community activators and focal points in the identification of protection cases or cases of vulnerability.
- Liaise regularly with Case Management team colleagues to support the referral of cases for assessment and respond to internal referrals from the Case Management team for Psychological First Aid.
- Ensure that community activators have the necessary tools and materials to support their work.
Job Responsibility # 3
Reporting on community and outreach activities (20%)
- Ensure that adequate and accurate records of information on participants of activities are kept, in liaison with community leaders and the Monitoring Evaluation Accountability & Learning (MEAL) Assistant/Coordinator.
- Produce regular activity reports for the Protection Outreach Coordinator and Project Manager on community activities and ensure that databases for the project are kept up to date.
Job Responsibility # 4
Contribute to the high-quality implementation of CARE’s refugee response (15%)
- Ensure that all program activities are implemented in accordance with agreed standard operating procedures and using agreed tools.
- With the MEAL team, ensure that participants are selected for activities based on agreed criteria and are registered according to the procedure.
- Support the Protection Outreach Coordinator in mapping protection risks, services and referral pathways.
- Contribute to regular project monitoring for the refugee response.
- Assist the MEAL or Monitoring staff to organise Focus Group Discussion (FGDs) with beneficiaries using the Quality & Accountability FGD Outline.
- Ensure that feedback received from community members is used to continually improve activities and that activities are meeting the needs of the communities
- Review and validate the findings of monitoring and accountability activities with the MEAL team and provide feedback for improving the quality of assessment and activities.
Job Responsibility # 5
Any other relevant tasks required by the line manager
IV – Requirements
- Ability to work well within a team
- Prior experience of working on humanitarian aid programs
- Strong planning and communication skills
- Experience motivating people to participate in events/activities
- Experience working with a humanitarian NGO
- Prior experience of protection activities or social work and community-based programming
- Experience in training or in education work
- Strong report writing and documentation skills
- Fluent spoken and written Arabic
- Strong spoken and written and English
- Solid computer skills in word processing, especially in MS Word, MS Excel and MS Outlook
- Line management experience
- Spoken Turkish
V – Work Conditions
Duty station: Sanliurfa with regular travel to field sites in the city and potentially other areas of south-east Turkey
Contract length: 10 months (April 2018 to end of January 2019) with the possibility of extension, dependent on funding. Recruitment for this position is dependent on final confirmation of funding.
Estimated breakdown (average):
Field work: 50-60% (2-3 days/week)
Office work: 40-50% (1-2 days/week)
Child Protection Policy
- Child abuse in all forms is unacceptable to CARE Turkey, which recognizes its responsibility to protect children from harm in all areas of its work. CARE Turkey is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.
Discrimination, Abuse and Harassment Policy
- CARE Turkey expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. CARE employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside CARE.
Employment is subject to the possession of valid identification documents (passport, residency card, temporary protection card etc.) and successfully obtaining permission to work by the Government of Turkey (work permit). CARE will submit the work permit application on behalf of the selected candidate after the job offer accepted. Candidate can start to work for CARE only after work permit is received. Failure to provide the required documents or a rejection of a work permit application by the Government of Turkey will result in your employment offer being rescinded.
HOW TO APPLY
Interested candidates, please send a Curriculum Vitae in English and a Cover letter (in a separate file of no more than one A4 page) describing how your skills and experience match the requirements of this post, to the following e-mail address: TURCAREHR@care.org
Applications in languages other than English will not be reviewed.
“Applications are strongly encouraged from female candidates“
Only short-listed candidates will be contacted.
** CARE International is an Equal Opportunity Employer**
- Sektör Sivil Toplum