General Functions:

Under the overall supervision of the Chief of Mission, the administrative supervision of the Head of Office in Gaziantep and the direct supervision of the Information Management Officer, the successful candidate will be responsible for the planning, coordination, supervision and implementation of information management activities at IOM’s sub-office in Gaziantep in relation to IOM Türkiye Portal

Major Duties and Responsibilities:

1. Coordinate the design, development, implementation, and maintenance the following database and information system solutions of an integrated IOM Turkey Mission Portal including but not limited to integration and centralization of databases and development of a common interface.
2. Create document user requirements and analysis for the design, coding and deployment of applications using Microsoft Technologies focusing on .NET applications with SQL Server, following existing standards.
3. Provide technical assistance in all aspects of data protection and database security, such as database backup, recovery, conversion and interface (data exchange or extract) procedures.
4. Plan and implement team’s calendar and different business processes regarding the portal.
5. Support the effective implementation of various IM tools for other units (as the part of IMU’s mandate); ensure regular monitoring as per agreed timelines; assist in supervising the data collection processes and the overall data management activities including encoding, storing, and transferring data from Central Data warehouse as well as processing, and provide support to the analysis of the locally collected data and information.
6. Ensure the effective use of the designated information system and other databases to manage the implementation of information management mechanism.
7. Participate in the planning, designing and implementation of mission’s Information Management Systems and reporting tools.
8. Ensure timely preparation and generation of local level information products, and support on information sharing and dissemination to all relevant channels.
9. Identify gaps on data and information relevant to the Refugee Response program and contribute to finding appropriate solutions.
10. Coordinate the development and enhancement of the integrated, methodology for data collection and information packing as required and needed by project.
11. Collect and analyse data and information to produce statistical reports for internal and external use of mission departments, units and other identified stakeholders, as requested.
12. Design reports and includes tools that can help end users easily digest the data, such as statistics, graphs, images, and lists.
13. Plan and execute information management projects, including digitization and document management initiatives.
14. Train and educate staff on information management policies and procedures.
15. Develop disaster recovery plans for critical information resources
16. Work with stakeholders to identify and prioritize information needs and ensure the availability of relevant information to support business operations

17. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education:

• Master’s degree in Computer Science, Software Development, Information Technology or a related field from an accredited academic institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.

Experience:

• Experience with the management of databases and information systems including design, development, implementation, and maintenance;
• Extensive knowledge and experience of desktop application programming (VB/C# .NET is an advantage), web programming (combination of ASP .Net/JavaScript/AJAX/HTML5 is an advantage), and database management system (SQL Server/MySQL is an advantage);
• Extensive knowledge of contents management system packages, open source frameworks (JavaScript/AJAX, HTML5, etc.), and programming API is an advantage;
• Extensive knowledge of Microsoft Office suite (Access, Excel, Word, etc.) including VB for
• Application (VBA) is an advantage.
• Must demonstrate good understanding of data management concepts such as data collection, collation and data reporting and is able to cascade to other team members.
• Must have demonstrated knowledge of Ms. Excel (reporting functionality), PowerPoint, Access, SQL Server & GIS.
• Visualization Tools (Power BI etc.)
• Must have demonstrated knowledge of writing QA document and system Testing report.

Languages:

• Fluency in English is required.
• Working knowledge of Turkish is advantageous.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity:

Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.

• Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.

• Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.

• Challenges prejudice, biases and intolerance in the workplace.

• Integrity and transparency:

Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.

• Delivers on commitments; manages the organization’s resources reliably and sustainably.

• Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.

• Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.

• Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.

• Professionalism:

Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.

• Seeks to raise professional standards in self and others through daily work and activities.

• Adapts quickly to change and is decisive and versatile in face of uncertainty.

• Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.

• Is conscientious and efficient in meeting commitments, observing deadlines, and achieving results.

Core Competencies – behavioural indicators level 2

• Teamwork:

• Fosters a sense of team spirit by developing a shared understanding, accountability, and enthusiasm for the team’s work.

• Displays a high level of cultural awareness, sensitivity to different ways of working and leverages individual strengths in order to build a better team.

• Shares credit for team accomplishments and ensures that the contribution of others is recognized.

• Helps create a positive team spirit, putting aside personal considerations to help the team achieve its goals.

• Delivering results:

•Produces high-quality results and workable solutions that meet clients’ needs.

• Anticipates constraints, identifies solutions and takes responsibility for addressing critical situations.

• Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs.

• Aligns projects with Organization’s mission and objectives and demonstrates a good understanding of the impact of team’s and own work on external and internal counterparts.

• Managing and sharing knowledge:

•Disseminates and shares knowledge openly and actively contributes to knowledge/network communities for topics relevant to area of expertise.

• Encourages knowledge-sharing across units/departments and ensures that knowledge is captured, recorded and disseminated appropriately.

• Builds networks for the effective communication and exchange of knowledge and ideas and puts others into contact with various sources of knowledge.

• Contributes to an environment that is conducive to innovation and learning.

• Accountability:

• Proactively seeks responsibility in delivering towards the goals of the Organization.

• Plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated.

• Stands by the actions of team or department, publicly accepting ownership.

• Takes responsibility of own shortcomings and those of the work unit, where applicable

• Communication:

•Speaks and writes clearly and effectively.

• Seeks to share information with others, with due respect for diversity and the confidentiality of specific sensitive information.

• Listens and seeks to understand without bias and responds appropriately.

• Shares information and keeps others up to date; actively seeks others' views and ideas and respects their contribution.

Managerial Competencies[1] – behavioural indicators level 2

• Leadership:

• Assigns responsibilities fairly and manages performance, taking account of individual strengths, workloads and interests.

• Is inclusive in decision-making and actively seeks feedback from team members and colleagues in order to identify opportunities for improvement.

• Takes sound and timely managerial decisions that are consistent with the Organization's vision and purpose.

• Establishes and maintains relationships with a broad range of stakeholders to understand needs and gain support.

• Empowering others and building trust:

•Delegates appropriately to make the most of others’ talents, clarifying expectations and allowing autonomy in important areas while providing necessary support.

• Encourages others to take responsibility for their performance; promotes ownership, responsibility and accountability for desired results at all levels.

• Creates an atmosphere of trust and confidence in which others can talk and act without fear of repercussion.

• Gives proper credit to others, shows appreciation and rewards achievement and effort.

• Strategic thinking and vision:

•Aligns own actions to the Organization’s vision, values and mandate.

•Translates strategic direction into short and medium-term plans and objectives for own team; revises objectives to reflect changes in organizational goals.

• Identifies key issues/priorities in complex situations and how they may be related to one another.

• Clearly communicates links between the Organization’s strategy and the work unit’s goals.

Other:

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

This is a local position and applications from candidates for non-Turkish citizens holding a valid residence permit residing in Türkiye might be considered.

Please be advised that female candidates are highly encouraged.

How to Apply:

Interested candidates are requested to submit their application including the most recent CV with a cover letter in English with contact details (name, position, phone and e-mail details) of three references by indicating  name of the position applied with its VN number in the subject line of the e-mail to iomtrjobs@iom.int or to IOM Birlik Mahallesi Sehit Kurbani Akboga Sokak No:24 Cankaya, Ankara by the end of 31 May 2023.

Please note that only shortlisted candidates will be contacted.

[1] As applicable.