Vacancy Notice Number:
On Call Operations Assistant
Deadline of Applications:
19 July 2019
IOM is the only international inter-governmental agency with a specific mandate for migration and is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing technical expertise to governments, migrants and host communities through a wide range of sustainable solutions contributing to end forced migration and/or improve displacement conditions. IOM also has a leading role in the Camp Coordination and Camp Management (CCCM) Cluster, participates in coordinated humanitarian responses, and engages in inter-agency collaboration to meet the needs of affected-persons and contribute to their protection.
As a member of the UN Humanitarian Country Team in Syria and all concerned neighbouring countries (Jordan, Lebanon, Iraq, and Turkey), the IOM Director General has activated the L3 Emergency SOPs to enhance organizational humanitarian assistance and priorities related to IDPs, refugees and returnees, and is actively participating in the emergency response within this rapidly changing humanitarian context. Security Council Resolution 2449 will supersede earlier adopted SCR 2191 and 2165, allowing UN and its partners to provide cross border assistance from Turkey to Northern Syria in 2019.
Per HNAP Demographic Survey (July 2018), over 6 million individuals (31% of Syria’s total population) are internally displaced persons (IDPs). Approximately 32% of Syrian IDPs are currently residing in Aleppo (18% of total IDP population) and Idleb governorate (14% of total IDP population). The first half of 2018 was marked by significant military operations by the Government of Syria, and changes in control of large parts of Syria, which resulted in displacements from previously besieged enclaves and opposition-held areas (such as Eastern Ghouta, Northern Homs, Dara’a, and Q’neitra) to the remaining de-escalation zone in Northwest Syria. These additional IDPs put strain on already overstretched IDP hosting capacity in these areas.
Under the overall supervision of the Emergency Operations Team Leader and the direct supervision of the Operations Team Leader the incumbent will provide support related to operational activities in the emergency response under the Cross - border operations inside Syria to ensure and promote compliance to the IOM Standard Operating Procedures and Policies and guidelines
Major Duties and Responsibilities:
- Provide administrative support to daily operation activities such as drafting and preparing Gift Certificates and Stock Withdrawal Requests according to the transshipment/distribution schedule;
- Receiving and filling up of waybills and other transshipment documents from the border and from the implementing partners and upload on portal in coordination with IM and portal team;
- Collecting reporting documents from IPs and border team following check list and assist Operations Team for preparation of Request of Payments and perform other financial documentation related activities;
- Support in collecting and consolidating data from the IPs in coordination with IM unit to ensure database and provide data analysis when needed;
- Verify and review beneficiary list provided by the implementing partners regularly;
- Provide regular update of the stocks in Burc warehouse and collect update of the available stock inside Syria – ensuring that documents of stocks transfer are in places
- Provide support preparing Purchase Request, routing for signature and follow ups approval
- Assist the operations team in the administrative side of organizing the inception planning, regular meeting with IPs, etc.
Required Qualifications and Experience:
- University degree in Business Administration, Social Science, or in a related field from an accredited academic institution, with two of relevant professional experience; or;
- Completed High school degree from an accredited academic institution, with four years of relevant professional experience.
- Familiarity with an administrative management;
- Extensive work experience in challenging environments and operational activities in a post-conflict area required,
- Experience in liaising with local, international NGOs,
Experience working in an International Organization is an advantage.
- English and Arabic (Fluent)
- Turkish (advantageous)
The incumbent is expected to demonstrate the following values and competencies:
- Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
- Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 1
- Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
- Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.
Please be advised that this is a local position and as such only applications from candidates with a valid residence / working permit residing in Turkey will be considered.
How to Apply:
Interested candidates are requested to submit their application, including the most recent CV with a cover letter in English with contact details (name, position, phone and e-mail details) of three references by indicating name of the position applied with its VN number in the subject line of e-mail or to IOM Birlik Mahallesi Sehit Kurbani Akboga Sokak No:24 Cankaya, Ankara by the end of 19 July 2019.
Please note that only shortlisted candidates will be contacted.
With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.
The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.