Operations Manager (Ref: 2405GZTP04)

Gülümseme ve Zeytin Yardimlaşma ve Dayanişma Derneği (Basmeh and Zeitooneh) Gaziantep
Operations Manager
Tam Zamanlı 4-9
İngilizce (C1, Level 5, Upper Intermediate),Arapça (C2, Level 6, Advanced)
Başvuru Linki Görüntülenme : 1031


İlan Detayları

Job Code: 2405GZTP04

1. Background:

Gülümseme ve Zeytin Yardimlaşma ve Dayanişma Derneği “GvZ”  (Basmeh and Zeitooneh) is a non-governmental, non-profit civil society organization that has been supporting the most marginalized, desperate, and affected people since 2014. From the beginning, GvZ believes that its role is to create ways to empower those affected by developing their skills and reviving their sense of humanity and dignity. Through its community centers, GvZ provides women, youth, and marginalized groups with a range of different humanitarian services such as relief aid, protection, education programmers, and communication with other humanitarian actors on how to advocate for issues deemed essential to bring to light. To this end, GvZ strives to continue honing the skills of people to participate in the peacebuilding process and actively advocate for a democracy that reflects a diverse and socially connected society.


2. Job Summary:

The Operations Manager is responsible for supervising the support services functions HR unit, IT unit, procurement and logistic unit and overseeing the warehouses, all logistics and procurement for projects and centers, center and staff security and contingency plans, needs assessments and context updates, emergency distributions, follow-up with organizations, local governance and stakeholders and entities on the field at all GVZ locations in Türkiye and NWS through by managing area and center coordinators to ensure smooth operation of supply & distribution of goods & services and the safe community-based approach and field collaborations at GvZ.


3. Responsibilities:

●        Directing, optimizing, and coordinating the full order cycle through the area and  center coordinators and their logistics teams

●        Implement a sustainable and robust Procurement and Logistics system for efficient and effective logistical and procurement support to all GvZ Programs.

●        Strategically plan and manage logistics, warehouse, transportation/Fleet, and customer services through the center coordinators and their logistics teams

●        Supervise, coach and train Logistics & Procurement staff and center coordinators

●        Update policies or procedures for Logistics & Procurement activities

●        Where relevant identify and introduce new procurement procedures and strengthen current practices to ensure the efficient, timely, and compliant supply of all items.

●        Participate in internal strategic and planning meetings when required.

●        Represent GvZ to bidders, potential suppliers, other NGOs, and donors where necessary.

●        Develop relevant management procedures within the team; Improve information flows within the unit and with other departments and projects.

●        Ensure an adequate logistics human resources structure is in place, clearly identifying roles and responsibilities, tasks, and work plans.

●        Provide recommendations and technical support to field offices for recruitment, including drafting ToRs.

●        Ensuring a comprehensive nationwide needs assessment with Area\center coordinators ( Turkey and NWS)

●        Ensure communication and collaboration with on-field external entities and governance.

●        Ensure security and safety procedures and contingency plans are in place in all our centers in direct coordination with the area and center coordinators and core teams.

●        Overseeing and supervising emergency distributions that the area and center coordinators lead.

●        Attending country-level meetings and participating and program/project developments and designs by sharing insight and context.

●        With the center coordinators, creating center physical attendance plans to always ensure their and the participants’ safety.

●        Making decisions with area and center coordinators on closing or opening centers in cases of civil unrest and road blockages.

●        Ensuring weekly and monthly updates on area contexts.

●        Reporting to the Country Director and CSSO monthly.

●        Identify the needs and ensure training and capacity building for logistics and procurement team members to increase the level of technical ability and skills within the department

●        Organize and provide basic sensitization meetings/trainings in procurement/logistics and operational matters (admin and security) according to the needs.

●        Ensuring monthly contextual updates on areas of operations

●        Update the Safety and security SOPS along with contingency plans

●        Consolidating needs assessments done in each area in one national assessment regularly (every 3 to 6 months depending on the context)

●        Provide specific training for the staff when needed.

●        Overseeing the functions and procedures of both HR and IT unit.

●        Coordinate with the regional managers for each unit.

●        Provide support and guidance for the HR and IT unit in coordination with the Chief support services officer.

4. People Management:

 ●           Area and centers coordinator

 ●          The staff of the support services Department  in Turkey and NWS

5. Education & Experience

●            Bachelor’s Degree in business administration, Logistics or Supply Chain, or any related field. Masters is a plus

●            Minimum of 5 years of relevant experience in a similar position

6. Competencies:


●        Excellent knowledge and understanding of supply chain management

●        A good knowledge and understanding of Human resources management.

●        Excellent communication skills in both Arabic and English verbal and written

●        Substantial experience in all technical areas of logistics operations including procurement, transport/distribution, warehousing and stock management, fleet management, asset management, communications, and security

●        Experience in developing/implementing a complex supply chain to support different types of programs, and coordinating resources to meet the program objectives.

●        Good problem-solving and decision-making skills

●        Ability and experience in training staff

●        Experience  in Major donor's policies and procedures

●        ability to design and develop new tools and templates



●        Excellent analytical, problem-solving solving and organizational skills

●        Demonstrable ability to lead and manage staff

●        Outstanding project and time management skills


7. Application Process:

If you meet the required qualifications and conditions, we kindly request you to submit your electronic application including your CV through the following link: Application Form. or by clicking on the Application button above.


8. Deadline:

The deadline for submitting applications is before 14 June 2024.

GvZ is an equal opportunity employer. Women and individuals from diverse backgrounds are encouraged to apply.

Although the advertisement is still in progress, we are eager to kickstart the selection process. Therefore, we encourage interested candidates to submit their CVs promptly as we will begin reviewing applications and conducting interviews in advance. Early submissions are highly encouraged to ensure consideration for this opportunity.

For inquiries about this application process, please contact info@gvz-tur.org 

Gülümseme ve Zeytin Yardimlaşma ve Dayanişma Derneği (Basmeh and Zeitooneh)

Gülümseme ve Zeytin Yardımlaşma ve Dayanışma Derneği (GvZ) is a non-profit, non-governmental civil society organization dedicated to supporting the most vulnerable and marginalized affected by the conflict in Syria. From its inception, GvZ has been committed to empowering those impacted by the conflict, fostering skill development, and restoring their sense of humanity and dignity.
Through its community centers, GvZ offers a wide range of humanitarian services to women, youth, and marginalized groups, including relief aid, protection, educational programs, and collaboration with other humanitarian entities to advocate for critical issues. GvZ's primary goal is to enhance the capabilities of Syrians, enabling them to actively engage in the peacebuilding process and advocate for a diverse yet socially cohesive democratic society in Syria.

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