Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

General Functions:  

Under the overall supervision of the Head of Office in Istanbul and the direct supervision of the Senior Project Assistant (Psychosocial Support), the incumbent will be responsible in providing psychosocial support to the affected populations by utilizing their expertise in line with IOM’s MHPSS Guidance Note. Also, the Project Assistant will provide technical support to psychosocial animators in terms of activity planning and implementation. S/he will be organizing awareness raising and information sessions. Finally, s/he will be following up individual cases in coordination with the Psychosocial Mobile Team in Istanbul, and Emergency Case Management team in Gaziantep.

Major Duties and Responsibilities:

1. Provide psychosocial support to the Syrian displaced population including awareness raising on rights, access to services, regulations and other topics as requested by communities.
2. Provide psychosocial first aid to the affected population in case of sudden/on-going emergency
3. Identify cases that require specialized assistance and refer to IOM’s humanitarian and/or early recovery activities or to appropriate organizations or government authorities for assistance.
4. Identify the families/individual needs through family visits and focus groups and refer as required. Provide case management as required in coordination with the Case Management team.
5. According to identified crucial needs in villages and in consultation with Key persons, he/she will organize thematic groups of discussions in the targeted villages.
6. Provide technical guidance to psychosocial animators and outreach assistants in structuring and implementation of animation and discussion sessions; provide support in reporting of such activities in coordination with the team leader.
7. Coordinate with the team members as to referring cases for integration within the psychosocial animation groups.
8. Prepare materials needed for family support sessions, recreational and rights based activities for children, community mobilization, awareness sessions and informal education activities.
9. Prepare reports on the sessions conducted and map existing needs.
10. Organize support groups and forums for the Syrian displaced population and host communities as required.
11. Raise awareness on the services that will be provided by IOM mobile PSS team and the dates of the visits.
12. Perform such other duties as may be assigned.

Required Qualifications:

Education:

• University degree in social work, sociology, psychology or in a related field from an accredited academic institution, with three years of relevant professional experience; or;
• Completed High school degree from an accredited academic institution, with five years of relevant professional experience.

Experience:

• Experience in social work, community outreach activities, volunteerism, or other emergency related programing.

Languages:

• Fluency in English and Turkish is required.
• Working knowledge of Arabic is advantageous.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity:

• Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.
• • Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.
• • Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.
• • Challenges prejudice, biases and intolerance in the workplace.
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• Integrity and transparency:

• Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.
• • Delivers on commitments; manages the organization’s resources reliably and sustainably.
• • Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
• • Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.
• • Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.
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• Professionalism:

• Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
• • Seeks to raise professional standards in self and others through daily work and activities.
• • Adapts quickly to change and is decisive and versatile in face of uncertainty.
• • Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.
• • Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

Core Competencies – behavioural indicators level 1

• Teamwork: Establishes strong relationships with colleagues and partners; relates well to people at all levels.

• • Is fully aware of the team purpose, respects and understands individual and collective responsibilities.
• • Willingly puts in extra effort without being asked and adopts a "hands-on" approach whenever necessary to achieve team objectives.
• • Coordinates own work with that of the team to meet agreed priorities and deadlines.

• Delivering Results:

• •Produces quality results and provides quality services to clients.
• • Meets goals and timelines for delivery of products or services.
• • Manages time and resources efficiently, monitoring progress and making adjustments as necessary.
• • Shows understanding of own role and responsibilities in relation to expected results.

• Managing and sharing knowledge:

• •Keeps abreast of new developments in own field of competence and creates opportunities for knowledge management initiatives.
• • Shares knowledge and learning willingly, and proactively seeks to learn from the experiences of others.
• • Puts new learning into practice and draws on diverse sources of ideas and inspiration.
• • Contributes to the identification of improvements to work processes and assists in implementing them.

• Accountability:

• •Accepts personal responsibility for quality and timeliness of work.
• • Takes ownership of all responsibilities within own role and honours commitments to others and to the Organization.
• • Operates in compliance with organizational regulations and rules.
• • Accepts and gives constructive criticism; acknowledges and corrects mistakes and apply lessons learned for improvement.

• Communication:

• •Presents information using language and sequence of ideas that is easy for recipients to understand.
• • Adapts communication to the recipient’s needs, asks questions to clarify, and exhibits interest in having two-way communication.
• • Encourages others to share their views, using active listening to demonstrate openness and to build understanding of different perspectives.
• • Listens carefully and genuinely to the views and positions of others; acts on received information.

Other:

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

Please be advised that this is a local position and as such only applications from candidates with a valid residence / working permit residing in Turkey will be considered.

How to Apply:

Interested candidates are requested to submit their application including the most recent CV with a cover letter in English with contact details (name, position, phone and e-mail details) of three references by indicating  name of the position applied with its VN number in the subject line of the e-mail or to IOM Birlik Mahallesi Sehit Kurbani Akboga Sok. No:24  06610, Çankaya, Ankara Turkey by the end of 16 December 2020.

Please note that only shortlisted candidates will be contacted.