Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Protection Assistant - Case Management-IPA
About the Job
The role provides high-quality case-management services to people at risk, and to mitigate the negative of effects protection issues on individuals, and contribute to the improvement of the overall protective environment.
Sector responsibilities: Advocacy for the rights of displaced people in their context of displacement, child protection initiatives, individual protection assistance based on vulnerability, legal aid, land & property rights, sexual and gender-based violence prevention, registration services for the internally displaced and refugees, monitoring of rights and rights awareness-raising, facilitation of return and repatriation processes.
Geographic scope: Antakya
This role has an area focus and ensures compliance to DRC procedures and guidelines within the area. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks.
- Identify PoCs with vulnerabilities and provide case management (identification, assessment, case implementation, data entry, referral, follow-up, feedback etc, maintaining strict protocols for safety, international and national standards and procedures, confidentiality and consent;
- Follow work plans and guidelines
- Ensure the maintenance and regular update of case management database and other relevant trackers and maintain detailed physical case-files.
- Gather case-data for review when required
- Liaise with external agencies in order to facilitate the receipt of internal and external referrals;
- Develop and maintain effective working relationships, with other DRC departments.
To be successful in this role, you must have bachelor’s diploma or equivalent professional qualification. University degree in sociology, social work, international affairs, law, humanitarian action or related field.
Moreover, we also expect the following:
Required experience and competencies
- Minimum 2 year of relevant work experience.
- Experience in administrative tasks
- Excellent IT skills
- Experience with following standard procedures and guidelines
- Advanced English proficiency
- Fluency in Turkish and Arabic.
- Experience working in the humanitarian field (preferably experience from southern Turkey)
- Experience in protection activities and/or social or health sector.
- An understanding of humanitarian/civil society issues in Turkey and the region
- Experience working with Syrian refugees
- Strong organizational and communication skills
- Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment
- Ability to multi-task and cope with competing demands under tight deadlines
- Flexibility, enthusiasm, and willingness to learn from others
Preferred experience and competencies
- Previous experience in case management
- Strong communication skills to engage with refugee community and service providers.
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
Contract length: 1 Year (renewable dependent on both funding and performance)
Employment Band: I
Designation of Duty Station: Antakya
Start date: 16.12.2020
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals.
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 02.12.2020
For further information about the Danish Refugee Council, please consult our website drc.ngo.