About Us: Concern Worldwide is a non-governmental, international, humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Concern has been working in Turkey since August 2013 and is currently looking for 1 protection assistant based in Akçakale.
Job Title: Protection Assistant
Location: 1 position based in Akcakale (Şanlıurfa/Turkey)
Reporting line : Protection Officer
Supervisory Responsibility: No
Closely work with: Finance, Programme, and System Teams
Contract Length: Fixed term, 2 months until 31 August 2020 (extendable)
Job Grade: E
Job Purpose The position(s) will be based in Akcakale (Şanlıurfa/Turkey), under the supervision of the Protection Officer in the district, the Protection Assistant will provide tailored IPA and case management services to the refugee community as well as outreach and household visits.
Main Duties and Responsibilities
- Support the Protection Officer to ensure that all volunteers and community focal points are aware of criteria and processes for identification and registration of individual protection cases eligible for assessment
- Undertake rapid and detailed assessment for individual protection cases
- Prepare intervention plans and case summaries for cases following detailed assessment
- Undertake distribution of items including food baskets and NFI kits in accordance with standard operating procedures
- Provide case follow-up until cases can responsibly and appropriately be closed
- Record relevant assessment, intervention plan, and follow up information in the case management database in a timely fashion
- Collect and update information on services available and protection actors in Şanlıurfa province
- Conduct outreach activities on the available protection services in the district and about Concern’s activities in the Protection Hub
- Conduct household assessments for cases identified through outreach activities
Minimum Education, Qualifications & Experience Required:
- University degree in Social Sciences (Social Work, Sociology, International Relations, Political Science, Law, Economics, Business Management, etc.)
- Strong command of spoken Arabic is essential
- Previous 1 year experience in a similar position in an NGO in Turkey or Syria
- Understanding of and experience working in specific protection areas (i.e. child protection, S/GBV, MHPSS)
- Previous trainings in Individual Protection Assistance and Case Management
- Candidates should be based in the project locations and are willing to travel to city centre to support cases in accessing services
Preference will be given to candidates who can demonstrate the following:
- Proficiency in Turkish and English
- Good communication skills and ability to speak with individuals among the refugee community as well as all protection actors in the field respectfully,
- Good awareness of security risks and risk management
- Good organization and reporting skills
- Positive attitude, team player, and willingness to learn
- To adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern Code of Conduct.
If you feel that your qualifications and experience match our requirements, and you share a commitment to Concern’s values, please send both a covering letter and an up-to-date CV.
Please note, both CV and cover letter should be in English and the role you are applying for set out clearly in the email subject-header
Equal opportunities: Concern values diversity in the workplace and is a committed equal opportunity employer. We encourage applications from all suitable candidates regardless of gender, race, family or marital status, ethnicity, age, sexual orientation, disability, class, caste or religion.
- Please detail the position applied for in the email subject-header
- Only short-listed candidates will be contacted for interview
- Application Closing Date: 10.06.2020
Concern Code of Conduct and its Associated Policies
Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.
We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries.
We work in partnership with the very poorest people in these countries, directly enabling them to improve their lives, as well as using our knowledge and experience to influence decisions made at a local, national and international level that can significantly reduce extreme poverty. In 2015, we positively impacted the lives of 22.5 million people.