About Concern: Concern Worldwide is a non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Concern has been working in Turkey since August and currently looking for a qualified Protection Assistant based in Şanlıurfa/Suruç.
Job Title: Protection Assistant
Location: Suruç District (Şanlıurfa, Turkey)
Reporting line : District Team Leader
Closely work with Education and Protection Officers
Contract Length: 11 months
Job Purpose: The Protection Assistant will be part of the community center team based in Suruç (Şanlıurfa, Turkey). Under the supervision of the Team Leader, the Protection Assistant will provide tailored individual protection assistant and case management services to the refugee community, undertake outreach and household visits. S/he will also identify out of school children and support them to enrol into school. S/he will be working in Concern community center in Suruç and will play a key role in organizing and facilitating community based protection activities.
Main Duties and Responsibilities
- Conduct identification, assessment and registration of protection cases;
- Prepare intervention plans for protection cases following detailed assessment;
- Provide case follow-up until cases can responsibly and appropriately be closed;
- Distribution of in-kind items.
- Collect and update information on services available and protection actors in Suruç district;
- Conduct household assessments;
- Organize and facilitate community based protection activities in Suruç community center;
- Identify out of school children though home visits and outreach events,
- Provide information about formal and non-formal education opportunities which are available for, refugee children in Sanliurfa,
- Support out of school children to enrol into formal and non-formal education,
- Follow up with children after enrolment in school.
- Work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
- Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities;
- Actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
- Any other tasks agreed with the management.
Required Qualifications, Education & Experience
- University degree with at least 1 years’ experience in a similar position or high school diploma with at least 3 years’ experience in a similar position;
- Strong command of spoken Arabic and/or Turkish is essential;
We would also like:
- Experience implementing protection and education sector activities in Turkey
- Kurdish language skills
- Good organisation and reporting skills;
- To adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern Code of Conduct.
- Ability to deal with sensitive cases
- Strong communication skills
- Positive attitude, team player, and willingness to learn;
The expected competencies include
- Invites and acts on affirming and adjusting feedback from others.
- Promotes gender equality, challenging the reinforcement of negative gender stereotypes within the workplace.
- Maintains confidentiality.
- States logically with clearly articulated points and recommendations.
- Works in an organized manner and meet required quality and timelines
If you feel that your qualifications and experience match our requirements, and you share a commitment to Concern’s values, please click Concern Kariyer and create your resume to apply for the role. Please note that applications received other than the online portal will not be considered. If you encounter technical problems submitting your application online, please use the contact form on job portal.
- Only short-listed candidates will be contacted for interview;
- Please note that both CV and Cover letter should be in English;
- Application Closing Date: 18.07.2022
Equal opportunities: Concern values diversity in the workplace and is a committed equal opportunity employer. We encourage applications from all suitable candidates regardless of gender, race, family or marital status, ethnicity, age, sexual orientation, disability, class, caste or religion. Since this is a community center based position, candidates who are currently living in Suruç District are strongly encouraged to apply.
Safeguarding at Concern: Code of Conduct and its Associated Policies
Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work with vulnerable adults and children are recruited by us for such roles. Subsequently, working with Concern is subject to a range of vetting checks, including criminal background checking.
We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries.
We work in partnership with the very poorest people in these countries, directly enabling them to improve their lives, as well as using our knowledge and experience to influence decisions made at a local, national and international level that can significantly reduce extreme poverty. In 2015, we positively impacted the lives of 22.5 million people.