About Us: Concern Worldwide is a non-governmental, international, humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Concern has been working in Turkey since August 2013 and is currently looking for 8 Protection Assistants.
Job Title: Protection Assistant
Location: Akçakale, Ceylanpınar, Siverek, Suruç (Şanlıurfa/Turkey)
Reporting line Protection Officer(s)
Supervisory Responsibility No
Closely work with: Finance, Programme, System Teams and Local government, other I/NGOs
Contract Length: Fixed term, 3 months (extendable)
Job Grade: E
Job Purpose The position(s) will be based in Akçakale, Ceylanpınar, Siverek, Suruç (Şanlıurfa/Turkey), under the supervision of the Case Management and/or IPA Officers, the Protection Assistant will have the following duties and responsibilities. This is a national post and candidates should have the right to work in Turkey at the time of application.
Main Duties and Responsibilities
- Support the CM and/or IPA Officer to ensure that all volunteers and community focal points are aware of criteria and processes for identification and registration of individual protection cases eligible for assessment
- Undertake rapid and detailed assessment for individual protection cases
- Prepare intervention plans and case summaries for cases following detailed assessment
- Undertake distribution of items in accordance with standard operating procedures
- Provide case follow-up until cases can responsibly and appropriately be closed
- Record relevant assessment, intervention plan, and follow up information in the case management database in a timely fashion
- Collect and update information on services available and protection actors in Şanlıurfa province
- Adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern Code of Conduct.
- Any other duties as agreed with the Line Manager
Represent Concern as requested in various meetings and forums with government, non-government organisations and other stakeholders; and strengthen relationships with them and other organisations
Internal: Finance, Programme, and Systems
External: Other I/NGOs
Accountable as per above mentioned duties and responsibilities. Ensure best value of money and facilitate process to improve accountability to beneficiaries and donors (Core Humanitarian Standard, CHS). In carrying out the above duties, Concern Turkey-approved procedures must be followed at all times.
The above duties will be prioritised by the manager in consultation with the post-holder. The post-holder may be asked to re-organise their work to help Concern respond to changes in type or extent of need. This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.
Minimum Education, Qualifications & Experience Required:
- University degree in Social Sciences (Social Work, Sociology, International Relations, Political Science, Law, Economics, Business Management, etc.)
- Strong command of spoken Arabic and Turkish is essential
- Previous 1 year experience in a similar position in an NGO in Turkey or Syria
- Understanding of and experience working in specific protection areas (i.e. child protection, S/GBV, MHPSS)
Preference will be given to candidates who are
- Good communication skills and ability to speak with individuals among the refugee community as well as all protection actors in the field respectfully
- Proficiency in written and spoken English, Turkish, Arabic and Kurdish is highly desirable
- Good awareness of security risks and risk management
- Good organization and reporting skills
- Positive attitude, team player, and willingness to learn
- To adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern Code of Conduct.
If you feel that your qualifications and experience match our requirements, and you share a commitment to Concern’s values, please send both a covering letter and an up-to-date CV.
Please note, both CV and cover letter should be in English and the role you are applying for set out clearly in the email subject-header
Equal opportunities: Concern values diversity in the workplace and is a committed equal opportunity employer. We encourage applications from all suitable candidates regardless of gender, race, family or marital status, ethnicity, age, sexual orientation, disability, class, caste or religion.
- Please detail the position applied for in the email subject-header
- Only short-listed candidates will be contacted for interview
- Application Closing Date: 22.05.2019
Concern Code of Conduct and its Associated Policies
Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.
We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries.
We work in partnership with the very poorest people in these countries, directly enabling them to improve their lives, as well as using our knowledge and experience to influence decisions made at a local, national and international level that can significantly reduce extreme poverty. In 2015, we positively impacted the lives of 22.5 million people.