The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

About the job

The overall objective for DRC in Turkey is the protection and promotion of durable solutions to displacement affected populations on the basis of humanitarian principles and human rights with more specific objectives focusing both on immediate subsistence needs, protection and self-reliance support as well as a more long term focus on capacity building. DRC works with beneficiary communities and individuals to prevent and reduce protection threats, and build resilience. Your main duties and responsibilities will be:

 

• Coordination and follow-up
• Monitoring and Reporting

 

About you

To be successful in this role we expect you to have relevant University degree or advances training/ course in sociology, social work, international affairs, humanitarian or related field is preferred. Strong communication skills, both verbal and written, in Arabic. English and/or Turkish is preferred. At least 1 year work experience (in paid or voluntary capacity) in NGO or voluntary sector.

 

Moreover, we also expect the following:

 

General Responsibility (35%)

• Abide by and promote DRC’s code of conduct, vision, and values, aims & objectives and equal opportunities policy
• Engage with beneficiaries on a daily bases in a respectful manner
• Represent the DRC protection team when requested

 

Coordination and follow-up responsibilities: (50%)

 

• Understand and follow up on activities, provide solutions and report issues when needed
• Develop and maintain effective working relationships, with relevant stakeholders including community leaders and members and partnering organisations
• Follow DRC Standard Operation Procedures for vulnerability assessment and assistance
• Refer protection cases to relevant partners; including updating relevant databases on referrals and feedback
• Greet beneficiaries when they enter the CC, record their arrival, arrange appointment (when and as necessary) and direct them in an orderly manner to the appropriate CC staff.
• Respond to beneficiary’s requests and queries in person and over the phone. Forward or transfer enquiries or take messages for other CC staff if required.
• Provide support for other CC staff as required (photocopying, research, organizing, filings etc.).
• Assist beneficiaries with use of CC computers and printing.
• Process beneficiary registrations.
• Maintain and display brochures at the CC.
• Manage and records weekly availability of the CC rooms.
• Attend and actively contribute to CC team meetings.
• Perform other duties as agreed with and required by the CC officer.
• Advise and assist beneficiaries about DRC services and schedules upon completion of relevant forms/needs assessment
• Prepare and update the timetable and work plan for CC activities with Officer

 

Monitoring and Reporting responsibilities: (15%)

• Contribute to community service monthly report
• Propose new activities according to identified needs in the community

 

Any other duties related to the nature of the job as directed by the supervisor.

 

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You act in line with DRC’s vision and values.

 

We offer

Contract length: 9 months

Start date: 15.03.2018

 

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates/ Nationals; please refer to drc.ngo under Vacancies.

 

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

 

Closing date for applications: 27.02.2018

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

For further information about the Danish Refugee Council, please consult our website drc.ngo.