About Concern: Concern Worldwide is a non-governmental, international, humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Concern has been working in Turkey since August 2013 and currently looking for a qualified PSS Facilitator.
Job Title Psychosocial Support Facilitator
Location Haliliye, Şanlıurfa
Reporting Line Haliliye Team Leader
Supervisory Responsibility No
Closely work with Protection Team, PSS Technical Team
Job Status Fixed term – 7 months (extendable)
Job Purpose: The Psychosocial Support (PSS) Facilitator will be responsible for facilitating PSS activities for children and youth, preparing PSS materials suitable for the targeted age group and implementing awareness sessions for caregivers in Concern’s community centres. The PSS Facilitators need to have the knowledge and practical skills to carry out focused psychosocial support activities with children at high risk of vulnerability. Staff in the community centre implement PSS programming for children as well as provide protection services for the surrounding community.
PSS Facilitators are managed by the Team Leader in the Haliliye community centre. PSS Facilitators are responsible for creating a safe environment for children to participate in PSS activities, ensuring regular attendance and prioritizing children’s personal resilience and psychosocial wellbeing.
Main Duties and Responsibilities:
- Prepare daily plans prior to every PSS session in line with the existing PSS curriculum and activity bank; prepare appropriate materials and/or visual aids in advance of the session.
- In collaboration with other PSS facilitators in the community centre, deliver PSS sessions to targeted age groups; facilitate engaging sessions that encourage children’s active participation and personal development.
- Positively interact with children, communicate clearly, so they feel safe and respected at all times, and encourage them to express their emotions and needs.
- Ensure inclusive participation by following an age- and gender- sensitive approach.
- Follow up on the students’ wellbeing, attendance and specific needs; refer children and families to Concern’s Protection team when further specialized support is necessary.
- Report on the number of students, achievements, and new registration requests; update the Team Leader and PSS technical team on any issues, challenges or gaps in implementation.
- Contact children and families regarding any updates and changes in PSS or Caregiver Engagement schedule and implementation.
- Liaise with managers of educational institutions (TECs, TPS, PECs) to facilitate student enrolment in formal education opportunities after completing the PSS cycle.
- Facilitate seminars for parents and caregivers in line with existing Caregiver Engagement curriculum.
- Collaborate closely with MEAL team to monitor activities with existing PSS and Caregiver Engagement monitoring tools and use PSS selection criteria effectively.
- Contribute to organisational accountability initiatives, including overseeing the roll out of commitments of Concern under the HAP (Humanitarian Accountability Partnership).
- Support and promote the standards outlined in the Programme Participant Protection Policy and Concern Code of Conduct to their team, beneficiaries, and be committed to providing a safe working environment.
- Support emergency response programming for Concern as and when requested.
Minimum Education, Qualifications & Experience Required:
- Degree in Education, Psychology, Sociology or related field;
- At least 1 year of experience of working in the humanitarian sector;
- Strong command of Arabic(reading- writing)
- Experience working with children affected by crisis and conflict;
- Basic understanding of child development and child protection;
- Experience of facilitating creative art, music and recreational activities with children;
- Excellent communication skills with children, youth and adults, including active listening skills;
Preference will be given to candidates who are:
- Turkish and/or English language skills are highly preferable;
- Motivated and able to work on a cross-cultural team;
- Ability to work in a systematic and organized manner;
- Positive attitude and willingness to learn;
- Ability to work independently and take initiative;
- Commitment to humanitarian principles;
- Good understanding use of MS Office programs (Word, Excel, Access, Outlook, PowerPoint);
- Adherence to the standards of conduct outlined in the Programme Participant Protection Policy and Concern Code of Conduct.
If you feel that your qualifications and experience match our requirements, and you share a commitment to Concern’s values, please send both a covering letter and an up-to-date CV.
Please note that, both CV and cover letter should be in English and the role you are applying for set out clearly in the email subject-header
Equal opportunities: Concern values diversity in the workplace and is a committed equal opportunity employer. We encourage applications from all suitable candidates regardless of gender, race, family or marital status, ethnicity, age, sexual orientation, disability, class, caste or religion.
- Please detail the position applied for in the email subject-header;
- Only short-listed candidates will be contacted for an interview;
- Application Closing Date: 14.01.2021
Concern Code of Conduct and its Associated Policies
Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavious expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.
We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries.
We work in partnership with the very poorest people in these countries, directly enabling them to improve their lives, as well as using our knowledge and experience to influence decisions made at a local, national and international level that can significantly reduce extreme poverty. In 2015, we positively impacted the lives of 22.5 million people.