Psychosocial Support (PSS) Facilitator (National Post)
About Concern: Concern Worldwide is a non-governmental, international, humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Concern has been working in Turkey since August 2013 and currently looking for a qualified PSS Facilitator based in Viransehir.
Job Title Psychosocial Support Facilitator
Location Viransehir, Sanliurfa
Reporting Line Team Leader - Viransehir
Liaises with Protection Team, PSS Technical Team
Job Status Fixed term – 2 mos. (with possibility of extension)
Job Purpose: The Psychosocial Support (PSS) Facilitator will be responsible for facilitating remote and in-person PSS activities for children and youth, preparing PSS materials suitable for the targeted age group and implementing Caregiver Engagement sessions for families in Concern’s community centres. The PSS Facilitators need to have knowledge and practical skills to carry out focused psychosocial support activities (in person and online) with children at high risk of vulnerability. Staff in the community centre implement online and in-person PSS programming for children as well as provide protection services for the surrounding community.
PSS Facilitators are managed by the Team Leader in Viranşehir Community Centre and supported by the Sanliurfa-based PSS technical team. PSS Facilitators are responsible for creating a safe environment for children to participate in PSS activities, ensuring regular attendance and supporting children’s personal resilience and psychosocial wellbeing. When children complete the PSS programme, PSS Facilitators then link children and their families to an appropriate formal education opportunity.
- Prepare daily plans prior to every PSS session in line with the existing PSS curriculum and activity bank; prepare appropriate materials and/or visual aids in advance of the session
- In collaboration with other PSS facilitators in the community centre, deliver PSS sessions remotely and in person to targeted age groups; facilitate engaging sessions online and in the community centre that encourage children’s active participation and personal development
- Positively interact with children and communicate clearly, so they feel safe and respected at all times, and encourage them to express their emotions and needs
- Ensure inclusive participation by using an approach sensitive to disability, age and gender
- Follow up on the students’ wellbeing, attendance and specific needs; refer children and families to Concern’s Protection team when further specialized support is necessary
- Report on the number of students, achievements, and new registration requests; update the Team Leader and PSS technical team on any issues, challenges or gaps in implementation.
- Contact children and families regarding any updates and changes in PSS or Caregiver Engagement schedule and implementation
- Reach out to families of out-of-school children to address barriers to education and liaise with managers of educational institutions (DDoNE, TPS, PECs, RAM centres and others) to facilitate student enrolment in formal education opportunities after completing the PSS cycle
- Facilitate remote and in-person seminars for parents and caregivers in line with existing Caregiver Engagement curriculum
- Collaborate closely with MEAL team to monitor activities with existing PSS and Caregiver Engagement monitoring tools and use PSS selection criteria effectively
- Actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E)
- Work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed
- Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities
- Contribute to organisational accountability initiatives, including overseeing the roll out of commitments of Concern under the HAP (Humanitarian Accountability Partnership)
- Support and promote the standards outlined in the Programme Participant Protection Policy and Concern Code of Conduct to their team, beneficiaries, and be committed to providing a safe working environment
- Support emergency response programming for Concern as and when requested
Education, Qualifications & Experience Required:
- Degree in Education, Child Development, Psychology, Sociology or related field (additional proven professional experience offering direct services to children, such as education, social cohesion, PSS or protection, may be substituted for degree);
- At least one year of teaching experience with children or experience facilitating PSS activities for children and youth affected by crisis;
- Native fluency in Arabic (speaking, reading and writing);
- At least one year of professional experience in the humanitarian sector.
We would also like…
- Proficiency in Turkish;
- Experience working directly with children affected by crisis and conflict;
- Basic understanding of child development and child protection;
- Good understanding use of MS Office programs (Word, Excel, Access, Outlook, PowerPoint);
- Proficiency in MS Office programs (Word, Excel, Outlook, PowerPoint, Teams);
- Commitment to humanitarian principles.
The expected competencies include:
- Motivated and able to work on a cross-cultural team;
- Positive attitude and willingness to learn;
- Ability to work independently and take initiative;
- Maintains confidentiality;
- Invites and acts on affirming and adjusting feedback from others;
- Promotes gender equality, challenging the reinforcement of negative gender stereotypes within the workplace;
- Works in an organized manner and meets deadlines and quality requirements;
- An awareness of consent, information sharing, data protection legislation and acting safely to share information;
- Identifies and refers to appropriate services any other associated persons including carers, family members and children at risk;
- Practises in a manner that seeks to reduce the risk of abuse, harm or neglect.
If you feel that your qualifications and experience match our requirements, and you share a commitment to Concern’s values, please click Concern Kariyer and create your resume to apply for the role. Please note that applications received other than the online portal will not be considered. If you encounter technical problems submitting your application online, please use the contact form on job portal.
- Only short-listed candidates will be contacted for interview;
- Please note that both CV and Cover letter should be in English;
- Application Closing Date: 22 September 2021.
- Please note that this position is based in Viransehir and transportation is not provided.
Equal opportunities: Concern values diversity in the workplace and is a committed equal opportunity employer. We encourage applications from all suitable candidates regardless of gender, race, family or marital status, ethnicity, age, sexual orientation, disability, class, caste or religion.
Safeguarding at Concern: Code of Conduct and its Associated Policies
Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work with vulnerable adults and children are recruited by us for such roles. Subsequently, working with Concern is subject to a range of vetting checks, including criminal background check.
We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries.
We work in partnership with the very poorest people in these countries, directly enabling them to improve their lives, as well as using our knowledge and experience to influence decisions made at a local, national and international level that can significantly reduce extreme poverty. In 2015, we positively impacted the lives of 22.5 million people.