Senior Emergency Operations Assistant (Shelter/NFI/CS) (Ref: SVN#TR/2019/152)

IOM Gaziantep
Tam Zamanlı
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İlan Detayları

Vacancy Notice Number:


Position Title:

Senior Emergency Operations Assistant (Shelter/NFI/CS)


6 months Special Short Term Graded Contract -with possible extension (G6)

Duty Station:

Gaziantep- Turkey

Deadline of Applications:

02 August 2019

Number of Vacant Positions:



Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.


General Functions:


IOM is the only international inter-governmental agency with a specific mandate for migration and is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing technical expertise to governments, migrants and host communities through a wide range of sustainable solutions contributing to end forced migration and/or improve displacement conditions. IOM also has a leading role in the Camp Coordination and Camp Management (CCCM) Cluster, participates in coordinated humanitarian responses, and engages in inter-agency collaboration to meet the needs of affected-persons and contribute to their protection.


As a member of the UN Humanitarian Country Team in Syria and all concerned neighbouring countries (Jordan, Lebanon, Iraq, and Turkey), the IOM Director General has activated the L3 Emergency SOPs to enhance organizational humanitarian assistance and priorities related to IDPs, refugees and returnees, and is actively participating in the emergency response within this rapidly changing humanitarian context. Security Council Resolution 2449 will supersede earlier adopted SCR 2191 and 2165, allowing UN and its partners to provide cross border assistance from Turkey to Northern Syria in 2019.


Per HNAP Demographic Survey (July 2018), over 6 million individuals (31% of Syria’s total population) are internally displaced persons (IDPs). Approximately 32% of Syrian IDPs are currently residing in Aleppo (18% of total IDP population) and Idleb governorate (14% of total IDP population). The first half of 2018 was marked by significant military operations by the Government of Syria, and changes in control of large parts of Syria, which resulted in displacements from previously besieged enclaves and opposition-held areas (such as Eastern Ghouta, Northern Homs, Dara’a, and Q’neitra) to the remaining de-escalation zone in Northwest Syria. These additional IDPs put strain on already overstretched IDP hosting capacity in these areas.


Under the overall supervision of the Senior Programme Coordinator and the direct supervision of the Emergency Operations Officer, the candidate will provide assistance in the implementation of the cross-border operations/SNFI program activities primarily focusing on IOM support to the SNFI – CCCM Contingency Stocks mechanisms.


Major Duties and Responsibilities:



1.       Assist the overall IOM cross border emergency support to the SNFI and CCCM Contingency Stocks (CS) mechanism as IOM focal point in the discussion with the CS Review Board and the NGO cluster members.


2.       With guidance from Emergency Operations Officer, proactively provide secretariat and technical support to CS Review Board through participation in the RB meetings and discussion and coordinate decision and guidance of the RB to cluster members requesting to access the Contingency Stocks.


3.       Maintain and update the CS online application tool according to the CS guidelines and RB guidance including collection, interpretation and analysis of data (needs assessments, target beneficiaries, locations, etc.) from respective cluster members, compare the data within the cluster dash board and IOM NFI database and clarify or request further data if required.


4.       Responsible for initial evaluation and assessment of CS requests in line with the RB guidelines, cluster’s available stock, follow up distribution status of previous application (if any) with IOM and the implementing partners and inform the Review Board to support the decision-making process.


5.       Disseminate the RB decision to IOM operations and the implementing partners’ programme coordinator to release the contingency stocks following on the deliberations, review and approval of the RB lead and members. 


6.       Manage the online spreadsheet and archive for the data accessibility of the Cluster Review Board representatives for fast and efficient coordination and provide analysis and statistics to support in identifying priority areas for SNFI cluster and IOM’s Emergency Response.


7.       Support the Emergency Operations Officer in coordination with the Emergency Operations Team Leader in project planning, coordination with IPs, and follow up with them on a daily basis to ensure proper implementation of the project activities aiming at enhancing the cross-border operational activities.


8.       Support Emergency Operations Officer and Cluster representatives by providing a regular update on the situation including challenges faced by the field teams and suggest solutions.


9.       Support in reporting and analyzing quantitative and qualitative data, assuring data consistency, giving statistic information and mapping of collected data related to donor updates and reports, programme and project accomplishments, targets and response needs and gaps.


10.   Design and produce the needed input/output forms, reports, updates and other documentation materials for the databases systems.



11.   Coordinate with operations team leader in providing regular, complete and concise tracking reports of the CS project implementation to the IOM Cross-Border Operations unit.


12.   Comply with the IOM Standards of Conduct and the IOM Confidentiality Agreement. Maintain positive working relationships within the clusters, IOM team, implementing partners and other entities involved in the operations.


13.   Assist in the administrative preparation of the project implementation including filing, preparing purchase and payment requests, follow up of delivery and status of goods and perform other required financial tasks in coordination with procurement and resource management units. In addition, ensure confidentiality of all correspondence and operations and abide with UNDSS rules and procedures.


14.   Participate in organizing coordination and capacity development activities and development of guidance and tools to improve IOM response and project implementation 


15.   Perform such other duties as may be assigned.


Required Qualifications and Experience:


Education and Experience:


·         University degree in Development Studies, Sociology, Political Science, Business Administration, Management, or a related field from an accredited academic institution with at least three years of professional experience; or

·         Completed High School degree from an accredited academic institution with six years of relevant professional experience;

·         Experience working with humanitarian response particularly in Logistics, Shelter and NFI field

·         Experience in emergency operations and program design that includes support to displaced populations and refugees, as well as practical application of SPHERE standards and indicator tracking.

·         Familiarity with the Syrian context.

·         Experience with external engagement (donors and UN Humanitarian Clusters), including communicating and report writing in English.

·         Experience working with international humanitarian organizations, non-governmental or governmental institutions/organizations in a multi-cultural setting.

·         Experience leading or supporting capacity building of team staff, sub implementing partners, etc.

·         Proficient use of Microsoft software such as Excel and PowerPoint and other software such as SPSS, KoBo toolbox, DropBox, etc.




·         Fluency in English and Arabic is required.

·         Knowledge of Turkish is advantageous.


Required Competencies


The incumbent is expected to demonstrate the following values and competencies:


·         Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

·         Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

·         Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

·         Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

·         Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

·         Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

·         Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

·         Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

·         Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

·         Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.




Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.


Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.


Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.


Please be advised that this is a local position and as such only applications from candidates with a valid residence / working permit residing in Turkey will be considered.


How to Apply:


Interested candidates are requested to submit their application including the most recent CV with a cover letter in English with contact details (name, position, phone and e-mail details) of three references by indicating  name of the position applied with its VN number in the subject line of the e-mail or to IOM Birlik Mahallesi Sehit Kurbani Akboga Sokak No:24 Cankaya, Ankara by the end of  02 August 2019.


Please note that only shortlisted candidates will be contacted.



Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.
With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.
The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.
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