Support Services Manager

Karam Evi Derneği İstanbul
Üniversite
Tam Zamanlı
Arapça (C1, Level 5, Upper Intermediate),İngilizce (C2, Level 6, Advanced),Türkçe (C1, Level 5, Upper Intermediate)
Bu ilan yayından kaldırılmış Görüntülenme : 1393

Paylaş

İlan Detayları

Toplum İçin Yenilik ve Yardım Derneği (TIYYD) is seeking a new Support Services Manager to drive the development and implementation of key support functions to empower and enable our deep-impact programs. You will provide management and oversight to teams in both Istanbul and Reyhanli, focusing on building teams and processes that encourage collaboration, innovation and efficiency. 

 

Toplum İçin Yenilik ve Yardım Derneği (TIYYD) is a nonprofit organization offering support to refugee communities all across Turkey. In partnership with Karam Foundation, TIYYD runs two Karam Houses in Turkey - in Istanbul and Reyhanli.

 

ABOUT YOU 

You are innovative. You are joining a team of people rethinking how education and aid is delivered to marginalized communities affected by conflict. We make mistakes but we don’t stop trying. You are open to all paths to success. 

You are a communicator. You know how to craft and deliver the right messages depending on who you are working with. You know how to use your energy and words to push strategy forward. 

You are a builder. You get excited to pick up projects where they are and make them grow! You can help identify what is working and strengthen it - and what needs a little more support to thrive. 

You are organized. Simply put, you know how to manage projects to make sure projects are done on time and with the right people involved. 


You are a leader. You know how to lead a team through the ups and downs of growth and development.

 

ABOUT KARAM HOUSE

Karam House is an innovative workspace for Syrian refugee teens, in Istanbul and Reyhanli, Turkey, which defy traditional approaches to refugee education. At Karam Houses, hundreds of Syrian refugee teens learn through access to technology (maker spaces, internet, computers), expert mentorship (Syrian refugee architects and engineers), and a sophisticated design-based curriculum (developed by MIT grads) that teaches youth how to build their ideas and their community. 

We think about refugees and humanitarian aid differently and so we do things differently. We believe in investing deeply in communities affected by conflict.

 

What We’re Looking For: The Essentials 

  • Track record of support services’ management with a preference for a strong logistics/procurement or financial background;

  • Proven work experience managing teams that maintain different functions;

  • Strong communicator. You will be working with various teams, across borders and languages;

  • Strong teamwork and followup skills;

  • Excellent interpersonal skills and a positive attitude;

  • Advanced English proficiency is required;

  • Turkish Citizen or Istanbul Issued Residence Permit.

What We’re Looking For: Strongly Preferred 

  • Experience working on the Syrian crisis or with refugees;

  • Experience working with and managing teams remotely;

  • Advanced proficiency in Turkish or Arabic;

  • Experience with Google Drive and various software applications (i.e. Quickbooks, Microsoft Office, Asana or other project management, etc.);

  • Attention to detail, critical-thinker and creative problem-solver.

 

RESPONSIBILITIES

Strategy: You will be working with the senior management team and creating the environment and processes to enable stronger and smoother collaborations across functions and departments to ensure the effective and predictable implementation of programs and operations. A key part of this role will be identifying bottlenecks to efficient yet quality work and proposing solutions, in coordination with your team. You will also be leading on developing and implementing the annual support services’ strategy formulated with each department. 

Finance: You will be responsible for supervising our Finance Manager and supporting on setting strategies, work plans and ensuring the department has all needs met in order to run transparently, efficiently and with high quality. You will support the finance team technically, when and if needed, but will focus more on providing hierarchical management. You will also play a supporting role in preparation for government audits and annual reports, working with the CPA when needed. 

Logistics/Procurement: Similar to finance, you will be providing support to our logistics and procurement team, continuing to build on what they have built thus far and improving where they need to be. You will work closely to ensure best practices and compliance with both internal expectations and Turkish law. Finally, you will be helping set the department strategy, work plan and necessary resources to bring that strategy to life. 

Human Resources: You will work closely with our team to develop and implement TIYYD HR policy. In addition to supporting strategy and implementation, you will be involved in decision making in relation to HR issues, as well as liaising with the legal external CPA/legal team as needed.

Legal: In close coordination with senior management in place you will be supporting legal functions including (but not limited to) coordination of bi-annual meetings, safekeeping of documents and ensuring compliance with government policies. 

REPORTS TO: Managing Director

LOCATION: Eyüpsultan, Istanbul, Turkey

HOURS: Full-time, 40 hours per week. Saturday - Wednesday. (Thursday and Friday are our official weekend)

COMPENSATION: Based on the candidate's level of experience, qualifications, and the organization's salary scale in Turkish Lira.

TO APPLY

Interested candidates should fill out this application form. If you are selected for an interview, you will receive an email.

 

Karam Evi Derneği

We are a Syrian-led organisation founded in 2007. We have been supporting Syrian communities in Syria, Turkey, Jordan, and the US since 2011. We've developed various innovative education projects including community innovation centers (Karam House) for refugee teens in Turkey and a higher education scholarship program for refugee youth, as well as have sustainable development and smart aid projects to address the evolving obstacles that Syrians face.
We have built two Karam Houses, innovative workspaces for Syrian refugee teens, in Istanbul and Reyhanli, Turkey, which take on new innovative approaches to refugee education and learning. At Karam Houses, hundreds of Syrian refugee teens learn through access to cutting-edge technology (maker spaces, internet, computers), expert mentorship, and a sophisticated studio design-based curriculum to build their ideas and inspire their community.
We are on a mission to grow 10,000 Leaders by 2028.
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