Support Staff (Ref: SVN#TR/2020/180)

IOM Ankara
Tam Zamanlı
Bu ilan yayından kaldırılmış Görüntülenme : 512


İlan Detayları


Vacancy Notice Number:


Position Title:

Support Staff


Hourly contract

Duty Station:

Ankara – Turkey

Deadline of Applications:

28 October 2020

Number of Vacant positions




General Functions:  


Keçiören Migrant Services Center (the Center) has two components. These are; 1) provision of counselling, referral services and capacity building activities both for the migrants, refugees and for the public officials at the local level through awareness raising activities, informative sessions and language courses as well as 2) improving social cohesion.

Under provision of counselling, referral services and capacity building component, Keçiören Migrant Services Center conducts educational and social cohesion activities towards migrant and refugee beneficiaries. In addition to the regularly conducted Turkish language courses and computer courses and other educational and social cohesion activities, Kecioren Migrant Services Center have started to conduct English Language Courses towards migrant and refugee children. The educational and social cohesion activities are conducted accordingly with the social distancing measures advised by the Turkish Authorities towards COVID-19 Pandemic and they are held in Keçiören Municipality Center and/or Public Education Centers. Within this framework, the Support Staff will work full time for the Keçiören Migrant Services Center in coordination with Keçiören Municipality management and IOM Turkey program teams. The Support Staff will be responsible for providing support to the Kecioren Migrant Services Center Staff.


Objective: Support the Keçiören Migrant Services Center to provide services migrants and refugees and to promote social cohesion.


 Major Duties and Responsibilities


  1. Assist the Center Staff in providing necessary interpretation services,
  2. Accompany the Center Staff in their field visits to provide necessary interpretation services,
  3. Accompany migrants and refugees in their visits to the local public institutions for necessary interpretation services, if required,
  4. Accompany the migrants and refugees during their transportation to relevant educational and social activities assigned (both during weekdays and weekends),
  5. Work closely with other counsellors and interpreters of the Center,
  6. Report challenges and progress recorded in realization of duties,
  7. Keep and save all project related documents, monthly reports and its supporting documents in file,
  8. Perform other duties as may be assigned.


Required Qualifications:


Education and Experience:


  • Advanced knowledge of Turkish and Arabic is required
  • Knowledge of English an asset
  • Experience in relevant field and in working with vulnerable groups
  • Good communicational, analytical, interpersonal and organizational skills
  • Good level of computer literacy
  • Residing or willing to reside in Ankara



  • Fluency in Turkish & Arabic is required.
  • Knowledge of English is an advantage.



Required Competencies



  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioral indicators level 1

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.




Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.


Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.


Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.


Please be advised that this is a local position and as such only applications from candidates with a valid residence / working permit residing in Turkey will be considered. The approval of current employer (If applicable) is necessary for holding this position and advance written permission from current employer is necessary before assigned duties.




How to Apply:


Interested candidates are requested to submit their application including the most recent CV with a cover letter in English with contact details (name, position, phone and e-mail details) of three references by indicating  name of the position applied with its VN number and the city applied for in the subject line of the e-mail or to IOM Birlik Mahallesi Sehit Kurbani Akboga Sok. No:24  06610, Çankaya, Ankara Turkey by the end of  28 October 2020.


Please note that only shortlisted candidates will be contacted.




Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.
With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.
The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.
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