MEAL Intern

JOB ADVERTISEMENT – Monitoring, Evaluation, Accountability and Learning (MEAL) Intern

SCI employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

CHILD SAFEGUARDING:

Level 3: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE: 

The MEAL Intern plays a supportive role in ensuring program quality and accountability to affected populations through timely feedback management, field visit support, and accurate data documentation. This position supports the Monitoring, Evaluation, Accountability and Learning (MEAL) team in implementing accountability mechanisms and routine monitoring activities in line with Save the Children’s standards.

SCOPE OF ROLE:

Reports to: The MEAL Intern supports the MEAL team in carrying out accountability-related activities and MEAL field&office work in close coordination with program staff.

KEY AREAS OF ACCOUNTABILITY:

• Support accountability mechanisms by documenting, categorizing, and entering feedback received from community members through hotlines, suggestion boxes, face-to-face meetings, and field visits.
• Manage the official feedback email account by checking, categorizing, and routing messages in line with response timelines and protocols.
• Answer incoming accountability-related calls professionally, documenting key information, and escalating serious cases in accordance with the accountability framework.
• Support in preparing for and conducting community visits, feedback sessions, and awareness-raising activities in the field.
• Assist in the collection, cleaning, and entry of quantitative and qualitative data gathered through surveys, FGDs, KIIs, and monitoring tools.
• Participate in learning activities such as Lessons Learned sessions, and team reflection meetings.
• Assist in organizing and maintaining proper documentation of MEAL tools, reports, data sheets, and case tracking files (digital and hard copy).
• Contribute to preparation of visual or written reports summarizing feedback trends and participation levels for internal learning and donor reporting.
• Comply with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.

Output expectations:

• Accurate entry and regular updating of feedback tracking logs.
• Timely follow-up on received emails and hotline calls under supervision.
• Organized digital filing system for feedback documentation and MEAL tools.
• Participation in a minimum of two field visits per month (as security and program context allow).
• Contribution to monthly MEAL reports and learning products.

BEHAVIOURS (Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength

• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS AND EXPERIENCE AND SKILLS

Essential

• Proficiency in written and spoken Turkish.
• Proficiency in spoken Arabic.
• Demonstrated interest in data, community engagement, or accountability.
• Basic knowledge of Microsoft Office tools (Word, Excel, Outlook).
• Good organizational skills and attention to detail.
• Strong interpersonal communication skills.

Desirable:

• Familiarity with humanitarian work or civil society projects.
• Experience with data entry or survey tools such as KoboToolbox, CommCare.
• Knowledge of English and Arabic is an asset.

Position holder will be based in Hatay ,therefore legal right to work in Türkiye is necessary at the time of application.

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Save the Children is committed to create a truly inclusive, effective and representative organisational culture, encouraging equity and diversity among its employees and eliminating discrimination. Having a diverse profile of employees, different age groups, backgrounds, cultures, gender identities and expressions, sexual orientation etc., including a range of different experiences and capabilities helps us understand, represent and serve children better.  Therefore all qualified applicants will receive equal consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, disability, or age.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Application Information:

Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. 

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Save the Children does not charge a fee at any stage of the recruitment process.